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- Tasks: Supervise fitness suites, swimming pools, and climbing walls while providing excellent customer service.
- Company: Join a diverse team at a leading university's leisure facilities.
- Benefits: Enjoy competitive pay, career progression, and a range of employee perks.
- Why this job: Kickstart your career in leisure with hands-on experience and professional qualifications.
- Qualifications: Eager to learn, good communication skills, and basic IT knowledge required.
- Other info: Flexible hours with evenings and weekends; great for students!
The predicted salary is between 23898 - 24215 £ per year.
Location: Gateway House
Requisition Id: 336
Position type: Full-time (37 hours per week)
Salary: £23,898 - £24,215 per annum
Employment duration: 2 year apprenticeship
Faculty / Directorate
The Estates and Facilities Directorate is large and diverse, employing over 300 people across a range of roles from manual, student-facing to professional surveyors and sustainability experts. The workload varies from proactive maintenance to reactive problem solving, always at the heart of service delivery is customer engagement.
Leisure Team
The Leisure team sits within Estates and Facilities and comprises 3 sites: The Queen Elizabeth II Diamond Jubilee Leisure Centre, The Watershed and Beaumont Park Sports Facility. The sites deliver indoor and outdoor access for competitive, recreational and social activity for students, staff and the wider community. The team consists of 32 members, supported by temporary staff covering opening times Monday–Sunday 6 am–10:30 pm.
Role
The role is part of a busy leisure team that delivers over 104 hours of contact time a week to members, pay‑as‑you‑go users, external hirers and the wider university community. It involves competently supervising and controlling a busy fitness suite, studio environment, swimming pool and climbing wall, while providing high‑quality service. The position is based at QEII Diamond Jubilee Leisure Centre, full‑time (37 hours), over an 8‑week rota that includes evenings and weekends.
Main Duties and Responsibilities
- Understand and knowledge all core business and support users to get the most from visits to facilities.
- Be welcoming, friendly and the go‑to person for all users on services.
- Support other colleagues across leisure when required.
Ideal Candidate
- Eager and willing to learn while undertaking a Level 3 Personal Trainer qualification alongside a National Pool Lifeguard qualification; passionate about starting a career in leisure.
- Good written and verbal communication skills and ability to use basic Microsoft Office packages.
- Willing to work evenings and weekends as required.
- Satisfactory enhanced Disclosure and Barring Service (DBS) check required.
Benefits
- Local Government Pension scheme
- 22 days annual leave plus concessionary days and Bank Holidays
- Career progression opportunities within the University
- Living wage top‑up
- Employee perks app with a variety of online discounts
- NUS discount card
- Free and confidential access to the Employee Assistance Helpline providing support on lifestyle issues
Application closing date: 11/01/2026
Apprentice Leisure Assistant in Leicester employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Leisure Assistant in Leicester
✨Tip Number 1
Get to know the leisure facilities inside out! Familiarise yourself with the services offered at each site, so you can confidently chat about them during interviews. This shows your enthusiasm and readiness to engage with users.
✨Tip Number 2
Network like a pro! Connect with current employees or alumni from the leisure team on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since you'll be the go-to person for users, role-play common scenarios with friends or family. This will help you feel more confident when discussing your approach to customer service in interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the world of leisure with us!
We think you need these skills to ace Apprentice Leisure Assistant in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for the leisure industry. Share why you want to kickstart your career with us and how you can contribute to our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the role of Apprentice Leisure Assistant. Highlight any relevant experience or skills, especially in customer service or teamwork, as these are key in our busy leisure environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and motivations without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at De Montfort University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Apprentice Leisure Assistant. Familiarise yourself with the facilities and services offered at the QEII Diamond Jubilee Leisure Centre, as well as the importance of customer engagement in a leisure environment.
✨Show Your Passion for Leisure
During the interview, express your enthusiasm for starting a career in leisure. Share any relevant experiences or interests that demonstrate your eagerness to learn and grow in this field, especially regarding the Level 3 Personal Trainer qualification and National Pool Lifeguard qualification.
✨Demonstrate Communication Skills
Good communication is key in this role. Be prepared to showcase your written and verbal skills during the interview. You might be asked to explain how you would handle various situations with users, so think of examples where you've successfully communicated in the past.
✨Be Ready for Flexibility
Since the role requires working evenings and weekends, be ready to discuss your availability. Show that you're flexible and willing to adapt to the busy schedule of the leisure team. This will highlight your commitment to the role and the team.
