At a Glance
- Tasks: Support students in their university journey by coordinating accommodation services.
- Company: Join a vibrant team dedicated to enhancing student living experiences.
- Benefits: Competitive salary, full-time hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and community support.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication and organisational skills; experience in hospitality is a plus.
The predicted salary is between 26707 - 31236 £ per year.
Engage with students as they embark on their university journey by joining our accommodation team in supporting our students living in halls. We are seeking an Accommodation Services Assistant to assist with the coordination and provision of our accommodation service, covering initial enquiries to welcoming students into the halls of residence and providing guidance and assistance during their time in residence.
We are seeking a highly motivated individual who is customer and solution focussed. The ideal candidate will be a strong communicator with excellent organisational and time management skills with experience of working in an accommodation/hospitality setting, preferably within the higher education sector. You’re a team player with a positive attitude, a commitment to delivering exceptional service, have experience of dealing with sensitive customer welfare issues and are able to resolve conflict constructively.
You will need to use accommodation systems to support the administration of applications, bookings, room allocations, occupancy records, enquiries and student records, ensuring accurate data entry and consistent use of agreed processes.
Interviews are to take place the week commencing 14th September 2026.
For more information about this role, please contact Lydia Wailoo, Accommodation Manager at lwailoo@dmu.ac.uk.
- Skills:
- Attention to Detail
- Time Management
- Communication
- Problem-Solving
- Collaboration
- Initiative
- Honest and Compassionate
- Community Minded
- Flexibility
- Positive Work Ethic
- Teamwork
Accommodation Services Assistant in Leicester employer: De Montfort University
De Montfort University is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and innovation in education. Located in the heart of London, the university provides ample opportunities for professional growth and development, allowing tutors to engage with industry partners and enhance student employability in sustainable project management. With a commitment to digital innovation and responsible practices, working here means being part of a forward-thinking institution dedicated to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Services Assistant in Leicester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like De Montfort University. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to De Montfort University
Don't be shy about reaching out to De Montfort University directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Services Assistant in Leicester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about De Montfort University and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at De Montfort University
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
