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- Tasks: Supervise fitness suites, swimming pools, and climbing walls while delivering excellent customer service.
- Company: Join a dynamic leisure team within a diverse and supportive environment.
- Benefits: Competitive salary, pension scheme, 22 days annual leave, and professional training opportunities.
- Why this job: Kickstart your career in the leisure industry while gaining valuable qualifications.
- Qualifications: Eager to learn, good communication skills, and basic Microsoft Office knowledge.
- Other info: Flexible hours with evening and weekend shifts; great for balancing studies.
The predicted salary is between 800 - 1000 £ per month.
The Estates and Facilities Directorate is large and diverse, employing over 300 people over a range of roles from manual, student facing to professional surveyors and sustainability experts. The workload is varied from proactive maintenance, reactive problem solving and always at the heart of service delivery is customer engagement.
The Leisure team sit within Estates and Facilities and comprises of 3 sites: The Queen Elizabeth II Diamond Jubilee Leisure Centre, The Watershed and Beaumont Park Sports Facility. The sites deliver indoor and outdoor access for competitive, recreational and social activity for students, staff and the wider community to participate in. The Leisure team is made up of 32 team members, of varying roles, and is supported with a range of temporary staff. These staff cover the opening times, Monday-Sunday, 6am - 10.30pm.
The role is part of a busy leisure team who deliver over 104 hours of contact time a week to members, pay as you go users, external hirers and the wider University community. The role is to competently supervise and control a busy fitness suite and studio environment, swimming pool and climbing wall by being highly motivated, professional and competently trained to deliver excellent service. The role is based in the QEII Diamond Jubilee Leisure Centre and is full time 37 hours, over an 8 week rota that includes evenings and weekends. You will be responsible for understanding and knowing all about the core business, be able to assist our users to get the most from their visits to our facilities, be welcoming, friendly and be the go-to person for all our users about all of our services. You will also support other colleagues across leisure when required.
You will be eager and willing to learn while undertaking your Level 3 Personal Trainer qualification alongside National Pool Lifeguard qualification, and have a passion for wanting to start your career within the leisure industry. You will have good written and verbal communication skills, the ability to use basic Microsoft office packages. You will be required to work evenings and weekends as required, and a satisfactory enhanced Disclosure and Barring Service (DBS) check is required.
You will benefit from access to the Local Government Pension scheme; 22 days annual leave plus concessionary days.
Apprentice Leisure Assistant (Leicester, GB, LE1 9BH) employer: De Montfort University
Contact Detail:
De Montfort University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Leisure Assistant (Leicester, GB, LE1 9BH)
✨Tip Number 1
Get to know the leisure industry! Research the latest trends and challenges in leisure services. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees or professionals in the leisure sector on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral!
✨Tip Number 3
Prepare for practical assessments! Since this role involves supervising fitness suites and pools, practice your communication and customer service skills. Role-play scenarios can be super helpful.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Apprentice Leisure Assistant (Leicester, GB, LE1 9BH)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you're eager to learn and grow with us, so share why this role excites you!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we do at the Leisure team, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and avoid jargon. This helps us understand your qualifications and motivations easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at De Montfort University
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Apprentice Leisure Assistant. Familiarise yourself with the facilities and services offered at the QEII Diamond Jubilee Leisure Centre. This will help you demonstrate your enthusiasm and readiness to engage with users.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to discuss your communication skills. Think of examples where you've successfully engaged with others, whether in a work or social setting. Highlight your ability to be friendly and approachable, as this is key in a leisure environment.
✨Demonstrate Your Willingness to Learn
The ideal candidate is eager to learn and grow within the leisure industry. Be ready to talk about your passion for fitness and any relevant experiences. Mention your commitment to obtaining your Level 3 Personal Trainer qualification and National Pool Lifeguard qualification, showing that you're serious about your career path.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, like dealing with a difficult customer or ensuring safety in the swimming pool. Think through potential scenarios and how you would respond. This shows that you can think on your feet and are ready for the challenges of the job.
