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- Tasks: Assist customers with parts queries and manage orders for agricultural machinery.
- Company: Leading machinery dealership in Lincolnshire with a focus on customer service.
- Benefits: Competitive salary, 32 days annual leave, and workplace pension.
- Why this job: Join a dynamic team and help keep agricultural operations running smoothly.
- Qualifications: Strong communication skills and knowledge of agricultural machinery preferred.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery? We are seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you will deliver exceptional service to customers and technicians. You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions. You will manage orders from start to finish - processing, dispatching, and following up - while providing expert guidance on our products and services. Whether face-to-face or over the phone, you will be the trusted link that keeps our customers' operations running smoothly.
Key Responsibilities:
- Assist customers and technicians with parts queries and orders
- Provide knowledgeable advice on agricultural and specialist vegetable machinery parts
- Ensure accurate processing of orders, payments, and stock control
- Handle incoming calls and emails promptly and professionally
- Maintain and update parts inventory to ensure availability
- Liaise with suppliers to source and order parts when required
- Contribute to achieving sales targets and upselling opportunities
- Deliver excellent customer service and resolve queries efficiently
Your Profile:
- Strong communication skills
- Good knowledge of agricultural machinery (specialist vegetable machinery desirable)
- Retail/showroom experience (desirable)
- Ability to work under pressure in a busy Agricultural dealership branch
- Competent with IT systems
- Excellent numeracy, literacy, and attention to detail
- Team player with the ability to work independently
What to expect:
- Competitive salary package
- 32 days annual leave
- Workplace Pension
To Apply:
If this role is of interest and you would like more information, please call Georgia Wood or email me at De Lacy Executive. Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Agricultural Machinery Parts Advisor in Lincolnshire employer: De Lacy Executive
Contact Detail:
De Lacy Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Machinery Parts Advisor in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge about agricultural machinery and how you can contribute to their success.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to clearly explain parts queries and solutions is key. Try role-playing with a friend to get comfortable with the types of questions you might encounter.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a call or email to express your enthusiasm. It shows you're serious and keen to join the team!
✨Tip Number 4
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve resolved customer issues or improved processes. This will help you stand out as someone who can handle the busy environment of an agricultural dealership.
We think you need these skills to ace Agricultural Machinery Parts Advisor in Lincolnshire
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for agricultural machinery in your application. Share any relevant experiences or stories that highlight your passion for the industry and customer service.
Tailor Your CV: Make sure your CV is tailored to the role of Agricultural Machinery Parts Advisor. Highlight your experience with parts queries, customer service, and any specific knowledge of agricultural or specialist vegetable machinery.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We want to see your communication skills shine, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at De Lacy Executive
✨Know Your Machinery
Brush up on your knowledge of agricultural machinery, especially specialist vegetable equipment. Being able to discuss specific parts and their functions will show your expertise and passion for the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved queries efficiently or went the extra mile for a customer—this will demonstrate your commitment to providing top-notch service.
✨Practice Common Questions
Anticipate questions related to parts processing, order management, and stock control. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Your Team Spirit
Be ready to discuss how you work both independently and as part of a team. Share examples of how you've collaborated with colleagues or supported technicians, as teamwork is key in a busy dealership environment.
