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- Tasks: Assist customers with parts queries and manage orders for agricultural machinery.
- Company: Leading machinery dealership in Lincolnshire with a focus on customer service.
- Benefits: Competitive salary, 32 days annual leave, and workplace pension.
- Why this job: Join a dynamic team and help keep agricultural operations running smoothly.
- Qualifications: Strong communication skills and knowledge of agricultural machinery preferred.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery? We are seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you will deliver exceptional service to customers and technicians. You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions. You will manage orders from start to finish - processing, dispatching, and following up - while providing expert guidance on our products and services. Whether face-to-face or over the phone, you will be the trusted link that keeps our customers' operations running smoothly.
Key Responsibilities:
- Assist customers and technicians with parts queries and orders
- Provide knowledgeable advice on agricultural and specialist vegetable machinery parts
- Ensure accurate processing of orders, payments, and stock control
- Handle incoming calls and emails promptly and professionally
- Maintain and update parts inventory to ensure availability
- Liaise with suppliers to source and order parts when required
- Contribute to achieving sales targets and upselling opportunities
- Deliver excellent customer service and resolve queries efficiently
Your Profile:
- Strong communication skills
- Good knowledge of agricultural machinery (specialist vegetable machinery desirable)
- Retail/showroom experience (desirable)
- Ability to work under pressure in a busy Agricultural dealership branch
- Competent with IT systems
- Excellent numeracy, literacy, and attention to detail
- Team player with the ability to work independently
What to expect:
- Competitive salary package
- 32 days annual leave
- Workplace Pension
To Apply:
If this role is of interest and you would like more information, please call Georgia Wood or email me. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at our website. Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Agricultural Machinery Parts Advisor employer: De Lacy Executive
Contact Detail:
De Lacy Executive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Machinery Parts Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge about agricultural machinery and how you can contribute to their success.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to clearly explain parts queries and solutions is key. Try role-playing with a friend to get comfortable with the types of questions you might encounter.
✨Tip Number 3
Be proactive in following up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and ready to dive into the world of agricultural machinery.
We think you need these skills to ace Agricultural Machinery Parts Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for agricultural machinery shine through. We want to see that you genuinely care about delivering exceptional customer service and have a solid understanding of the products you'll be advising on.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in agricultural machinery and customer service. We love seeing how your past roles align with what we're looking for, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at De Lacy Executive
✨Know Your Machinery
Brush up on your knowledge of agricultural machinery, especially the specialist vegetable equipment mentioned in the job description. Being able to discuss specific parts and their functions will show your expertise and passion for the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved queries efficiently or went above and beyond for a customer. This will demonstrate your commitment to providing top-notch service.
✨Practice Communication Skills
Since strong communication skills are key, practice articulating your thoughts clearly. You might want to role-play common scenarios, like handling a parts enquiry over the phone or face-to-face, to build your confidence.
✨Showcase Your Team Spirit
Be ready to discuss how you work well in a team but can also handle tasks independently. Share examples of past experiences where you collaborated with colleagues or took initiative on your own to achieve a goal.
