Shift Leader: Hospitality, Training & Guest Experience

Shift Leader: Hospitality, Training & Guest Experience

Full-Time 24750 - 30250 £ / year (est.) No working from home possible
D

At a Glance

  • Tasks: Lead a team, train staff, and ensure guests have an unforgettable experience.
  • Company: De Hems Dutch Cafe Bar, known for its vibrant hospitality and strong team spirit.
  • Benefits: Competitive salary, flexible shifts, and a fun work environment.
  • Other info: Celebrate great service in a welcoming atmosphere.
  • Why this job: Join a dynamic team and make every guest's visit memorable.
  • Qualifications: Experience in hospitality and strong leadership skills.

The predicted salary is between 24750 - 30250 £ per year.

De Hems Dutch Cafe Bar is seeking a Shift Supervisor to warmly welcome guests, lead a team and drive service excellence across Castle Pubs.

You’ll train staff, motivate colleagues and help ensure every guest has a memorable visit.

Join us in a vibrant hospitality setting where a strong team spirit, great service and a welcoming atmosphere are celebrated. Competitive salary and shift flexibility are offered.

#J-18808-Ljbffr

Shift Leader: Hospitality, Training & Guest Experience employer: De Hems Dutch Cafe Bar

At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As an Assistant Manager, you'll benefit from amazing progression opportunities, with over 150 promotions to General Manager last year alone, alongside generous discounts across our brands and a supportive environment that values your growth and well-being. Join us at De Hems Dutch Cafe Bar, where your passion for hospitality will be nurtured, and every day brings the chance to create memorable experiences for our guests.

D

Contact Details:

De Hems Dutch Cafe Bar Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader: Hospitality, Training & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like De Hems Dutch Cafe Bar. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to De Hems Dutch Cafe Bar

Don't be shy about reaching out to De Hems Dutch Cafe Bar directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Leader: Hospitality, Training & Guest Experience

Communication Skills
Attention to Detail
Time Management
Adaptability
Customer Service
Teamwork
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about De Hems Dutch Cafe Bar and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at De Hems Dutch Cafe Bar

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!