SAP Analyst - Product Owner (12 month FTC)

The SAP Product Owner is the driving force behind reliable, insight-ready Finance and Supply Chain operations at De Beers Jewellers. Working across business teams and global SAP partners, the role ensures SAP becomes a seamless, trusted backbone for decision-making, operational efficiency, and data integrity. By combining strong systems capability, a continuous improvement mindset, and a deep understanding of business processes, the Product Owner transforms operational needs into scalable SAP solutions — safeguarding data, elevating process performance, and enabling the business to operate with confidence and clarity.

Responsibilities

• Shape a clear, value-led SAP roadmap that strengthens Finance and Supply Chain performance and supports the evolving needs of the business.
• Partner closely with business teams and global SAP colleagues to uncover opportunities, refine requirements, and translate operational needs into well-crafted, insight-driven specifications.
• Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, tested, and delivered in a way that elevates business capability.
• Ensure SAP remains a dependable backbone for core processes — from month-end close to daily operational flows — by providing proactive support and resolving issues with pace and precision.
• Safeguard the integrity of data across SAP and connected systems by upholding robust standards, controls, and quality checks that protect the accuracy of business-critical information.
• Oversee the smooth deployment of system changes, patches, and upgrades, working closely with global teams to maintain stability and minimise disruption.
• Monitor incidents and service requests to ensure timely, meaningful resolution, using insights to drive continuous improvement across processes and system behaviour.
• Continually look for ways to simplify, optimise, and future-proof SAP capabilities, ensuring the platform grows with the business and supports confident, insight-led decision-making.

What You’ll Do

• Act Like an Owner: Take responsibility for the performance, reliability, and integrity of SAP across Finance and Supply Chain. Ensure processes—from month-end close to daily operational flows—run smoothly, accurately, and in line with the standards expected of a global luxury business.
• Create Clarity: Translate business needs into clear, structured SAP requirements and specifications, working with global SAP teams and third-party partners to ensure every enhancement is well understood and commercially sound. Provide visibility on system changes, risks, impacts, and expected outcomes.
• Empower Teams: Work closely with colleagues across the business to resolve issues quickly, support day-to-day SAP activities, and strengthen ways of working. Ensure information, processes, and system updates flow seamlessly across Finance, Supply Chain, and operational teams.
• Challenge Conventions: Identify inefficiencies, data integrity risks, and opportunities to enhance SAP functionality. Propose improvements that elevate operational discipline, strengthen system reliability, and contribute to continuous improvement across the platform.
• Succeed Together: Build trusted relationships with business stakeholders and global SAP partners to deliver meaningful, value-driven change. Lead SAP initiatives of all sizes with clarity and momentum, ensuring each change is understood, rigorously tested, and deployed with minimal disruption.

Qualifications

• Proven track record delivering SAP S/4HANA projects, ideally within retail or other high-complexity, high-precision environments.
• Deep understanding of SAP Finance processes, integration points, and modules such as Finance, Quality Control, and Demand Planning.
• Proven track record of hands-on experience in functional or technical SAP roles, with strong capability across FI, CO, PCA, Asset Management, SD, MM, or PP.
• Strong SAP expertise is essential; experience with additional enterprise systems such as Oracle is highly advantageous.
• Confident working with technical tools and concepts including ABAP, SAP Query, Workflow, BAPI, and automation tools like Winshuttle.
• Skilled at interpreting complex data sets and turning them into clear, meaningful insights that support decision-making.
• Meticulous attention to detail, high accuracy, and a strong systems mindset that ensures data integrity and operational reliability.
• Highly organised and structured, able to manage multiple initiatives simultaneously while maintaining exceptional standards.
• Exceptional stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams and seniority levels.
• Strong relationship-builder who creates trust, fosters collaboration, and works seamlessly across functions and geographies.
• Commercially aware, proactive, and driven by continuous improvement and operational excellence.
• Positive, inclusive, and committed to contributing to a high-performance culture.
• Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, or a related field; SAP training or certification is a plus.
• Fluent in English, with additional languages considered an advantage.

Benefits

• 27 days’ annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform.
• Minimum 4% employee contribution plus 11% company contribution (15% total) to pension.
• Company-funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover.
• 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network, and wider wellbeing resources.
• Access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more.
• Opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE.
• Employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities).