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- Tasks: Provide real-time support for network issues and ensure optimal performance on-site.
- Company: Join Dynamic Data Solutions, a leader in network management and support.
- Benefits: Enjoy competitive pay, potential contract extension, and hands-on experience.
- Why this job: Be part of a dynamic team, solve real problems, and enhance your technical skills.
- Qualifications: Bachelor's degree in IT or related field; 3-5 years of network engineering experience required.
- Other info: Full-time on-site role with after-hours support; initial contract of 3-6 months.
The predicted salary is between 36000 - 60000 £ per year.
Contract (Phased Deployment: 3-6 Months Pilot, with potential extension to 12 Months)
Ref No.
REF/NOM/OCT/24
Job Profile
The On-Site Network Engineer will be responsible for providing real-time support and resolution to network-related issues at the designated location. This role is critical to ensuring minimal downtime, quick recovery from incidents, and maintaining optimal network performance by addressing both fiber and radio link concerns. The engineer will work closely with Dynamic Data Solutions\’ NOC team to proactively monitor and troubleshoot network issues and will act as the primary point of contact for network operations on-site.
Specific Responsibilities
- Incident Response : Provide immediate, on-site troubleshooting and resolution of network outages, degraded links, and other network performance issues.
- Network Monitoring : Act as an extension of the NOC team by continuously monitoring the health of the network infrastructure, including fiber links and radio connections.
- Manual Failover Management : Oversee the manual failover process for radio links, ensuring they are operational and stable before activating them as backup.
- Preventive Maintenance : Conduct routine inspections and maintenance on network equipment to prevent performance degradation and outages.
- Root Cause Analysis (RCA) : Assist in creating detailed RCA reports for network incidents, ensuring that every major incident is thoroughly analyzed and reported with clear preventive measures.
- Client Communication : Serve as the primary on-site contact for network-related issues, providing real-time updates and solutions during incidents and outages.
- Collaboration with NOC : Work closely with Dynamic Data Solutions’ NOC team to ensure proactive measures are taken and incidents are escalated and resolved in a timely manner.
- Performance Reporting : Provide regular performance reports and feedback to management.
Skills and Qualifications
- Education :
- Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field.
- Relevant certifications (e.g., CCNA, CompTIA Network+, CCNP) are highly desirable.
- Experience :
- Minimum of 3-5 years of experience in network engineering, preferably in an enterprise environment.
- Proven experience with troubleshooting network issues, including fiber and radio links.
- Experience with network monitoring tools such as Zabbix, SolarWinds, or Nagios.
- Technical Skills :
- Strong understanding of networking principles (LAN/WAN, TCP/IP, routing, switching, firewalls).
- Hands-on experience with fiber optic and wireless (radio) network systems.
- Ability to work with various networking equipment (routers, switches, firewalls) and perform preventive maintenance.
- Strong problem-solving skills with the ability to conduct root cause analysis.
- Familiarity with failover systems and manual failover procedures.
- Soft Skills :
- Excellent communication skills to interact with both technical and non-technical stakeholders.
- Strong organizational skills with the ability to prioritize tasks and manage time efficiently.
- Ability to work independently while collaborating with remote teams (NOC, support teams).
- Client-focused with a high sense of accountability and attention to detail.
KPIs for Success
- Faster response and resolution times for both fiber and radio link issues.
- Successful manual failover procedures with minimal disruption.
- High satisfaction rates from stakeholders regarding on-site support.
- Timely and detailed RCA reports following major incidents.
- Effective collaboration and coordination with Dynamic Data Solutions’ NOC team.
- Duration : Initial pilot period of 3-6 months, with the possibility of extension to 12 months based on performance and feedback.
- Working Hours : Full-time, on-site during business hours, with availability for after-hours support when needed.
- Compensation : Competitive, commensurate with experience and qualifications.
If your background and competence meet the above requirements and you are self-driven, proactive, results oriented person, please send your application letter, CV and relevant testimonials to The Chief Human Resources and Admin Officer through quoting the job reference number. Please note only successful candidates will be contacted.
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On-Site Network Engineer employer: Dds55
Contact Detail:
Dds55 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Network Engineer
✨Tip Number 1
Familiarise yourself with the specific network monitoring tools mentioned in the job description, such as Zabbix, SolarWinds, or Nagios. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your troubleshooting skills, especially regarding fiber and radio link issues. Consider preparing some real-life examples of how you've successfully resolved similar problems in the past, as this will showcase your practical experience during any interviews.
✨Tip Number 3
Network engineers often need to communicate complex technical information to non-technical stakeholders. Practise explaining technical concepts in simple terms, as this will be crucial when you serve as the primary on-site contact for network-related issues.
✨Tip Number 4
Since this role involves collaboration with the NOC team, think about how you can demonstrate your teamwork skills. Be ready to discuss any previous experiences where you worked closely with remote teams to resolve issues or improve network performance.
We think you need these skills to ace On-Site Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network engineering, particularly with fiber and radio links. Include specific examples of troubleshooting and incident response to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the On-Site Network Engineer role. Mention how your background aligns with the responsibilities outlined in the job description, such as your experience with network monitoring tools and client communication.
Highlight Relevant Certifications: If you have certifications like CCNA or CCNP, be sure to mention them prominently in your application. These qualifications are highly desirable for this position and can set you apart from other candidates.
Showcase Problem-Solving Skills: Provide examples in your application that illustrate your strong problem-solving abilities, especially in conducting root cause analysis and managing manual failover procedures. This will demonstrate your capability to handle the challenges of the role.
How to prepare for a job interview at Dds55
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with networking equipment and troubleshooting techniques. Highlight specific instances where you've resolved network issues, particularly with fiber and radio links, as this will demonstrate your capability for the On-Site Network Engineer role.
✨Understand the Company’s Network Environment
Research Dynamic Data Solutions and their network infrastructure. Familiarise yourself with their monitoring tools like Zabbix or SolarWinds, and be ready to discuss how you can contribute to their existing systems and processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time situations. Prepare examples of past incidents where you successfully managed network outages or performance issues, detailing your thought process and actions taken.
✨Emphasise Communication and Collaboration Skills
As the primary on-site contact, your ability to communicate effectively with both technical and non-technical stakeholders is crucial. Be ready to share examples of how you've successfully collaborated with teams, especially in high-pressure situations.
