Business Coordinator in London

Agency:

Olixir

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Business Coordinator - OLIXIR

Who are we?

OLIXIR is a next-generation healthcare agency, created by uniting FCB Health London and McCann Health London as part of Omnicom Health’s evolving European structure.

By bringing our teams together and combining our strengths, we’re building something entirely new: a more agile, more connected, and more ambitious partner for healthcare brands. OLIXIR blends award-winning creative excellence with deep scientific expertise, strategic thinking that drives meaningful brand growth, and fully integrated production at scale. We’re also unlocking new innovation opportunities, powered by AI and future-focused ways of working.

While our name is new, our people, values, and commitment are not. You’ll find the same trusted teams, the same high standards, and the same passion for creating work that makes a real difference to patients and healthcare professionals, alongside new possibilities to grow, innovate, and shape what’s next.

OLIXIR is built for the future of healthcare communications – and this is just the beginning.

Job summary:

As a Business Coordinator, you will play an important role in supporting the successful day-to-day delivery of projects across the agency. Working closely with the Account, Project Management, Strategy, Copy, Creative, Studio and Digital teams, you will help coordinate projects from brief through to completion, ensuring work is delivered to the highest standards of quality and in line with agreed timelines and budgets.

This is an entry-level role, offering an excellent opportunity to develop your knowledge of agency processes, project management, client relationships and financial operations. Under the guidance of a Senior Project Manager or Account Director, you will support the smooth running of projects, helping teams stay organised, informed and on track. With strong attention to detail, excellent communication and a proactive approach, you will be an integral part of keeping the agency moving.

Job responsibilities:

Client Management / Relationships:

• Attend client status calls, capturing accurate notes and circulating these internally for sign-off before sharing with the client.
• Schedule and diarise client calls and meetings, ensuring all relevant stakeholders are informed.
• Support the Account Manager in preparing for client meetings and calls.
• Maintain and update weekly client status reports, ensuring project information is accurate and up to date.
• Assist the Account Manager with preparing and distributing client contact reports.
• Begin taking responsibility for providing project updates to clients during status calls, with appropriate support and guidance.

Business Acumen:

• Develop an understanding of agency deliverables and gain exposure to a variety of project types and disciplines.
• Build knowledge of our clients, their different departments (including medical and commercial teams) and their ways of working.
• Develop an understanding of agency processes, protocols and best practice, knowing when and how to apply them.
• Begin building knowledge of project financials and wider agency finance processes.
• Proactively monitor industry resources, including AdPharm and DataMonitor, to develop an understanding of the healthcare landscape and share relevant insights with the wider team.

Financials:

• Work closely with the Project Manager to gain exposure to scope development and project planning.
• Set up project job numbers, ensuring all relevant information is accurately recorded.
• Ensure job numbers and scope details are correctly captured on finance trackers and shared with the relevant internal teams.
• Support the Project Manager with preparing project estimates and burn reports.
• Participate in finance meetings to develop an understanding of project financial management and agency profitability.

Day-to-day Delivery:

• Develop an understanding of the agency's internal systems and tools, including Ziflow, Workfront, Vantage, Smartsheets, Float and invoicing briefs, supporting the Project Manager and Account Manager with relevant tasks.
• Support the management and coordination of internal agency processes including weekly resourcing, assigning tasks, internal reviews, and QC checks.
• Working with the Project Manager, gain exposure to timeline development and management
• Working with the Project Manager, gain exposure to developing SOWs and change orders
• Start tracking timings, sending out reminders and hot sheets to the team to drive timeline adherence
• Schedule internal meetings and circulate notes, capturing key actions

Business Development:

• Shadow and support pitch/proposals teams
• Support with ad hoc requests/desk research (strategy team)

Candidate Requirements:

• Bachelor’s degree or equivalent
• Interest in healthcare
• Confident in major Microsoft packages, including Word, Excel and PowerPoint
• Strong written and verbal communication
• Good organisation
• Detail orientated
• Interpersonal skills
• Curiosity
• Problem Solving





To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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