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- Tasks: Be the heartbeat of our operations, supporting the team and resolving issues proactively.
- Company: Join a dynamic real estate company focused on teamwork and innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: A vibrant workplace where your initiative and problem-solving skills shine.
- Why this job: Make a real impact by keeping our team organised and efficient in a fast-paced environment.
- Qualifications: 2+ years in admin, Microsoft savvy, and CRM experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
You're at the heart of the business's operations and activities and the soul that keeps us moving forward. You anticipate the needs of team members and help them stay focused by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with all aspects of the business. You also use that knowledge to strategically support the team. In addition to being organised and analytical, you possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
Responsibilities:
- Dealing with phone, WhatsApp and email enquiries – first port of call
- Ensuring office management/facilities issues (e.g. WiFi, heating etc.) are logged and dealt with
- Manage key register - ensuring they are logged and tracked
- Keeping the office clean and tidy, watering plants etc.
- Keeping our internal tracking tools fully up to date
- Keeping our knowledge bank up to date
- Using initiative to identify areas of the business that can be improved
- Team CRM expert – go-to person for questions, ideas, issues
- Create client dashboards, and update as required
- Ensuring our CRM is up to date
- Supporting our advisors with documentation and contracts
- Coordinating content creation, such as floorplans, photography etc.
- Ensuring portals and our website are displaying accurate information, updating as necessary
- Coordinating our administrative freelancers
- Supporting our lettings operations with overflow/holiday cover
Skills and Experience:
- 2+ years’ experience in an administrative role (ideally in residential real estate)
- Microsoft expert
- Experience using work management platforms - extra points if it's Monday.com
- Demonstrable use of AI to make you more efficient and effective
- Excellent verbal and written communication skills, must be fluent in English
- Previous CRM experience (ideally property-based)
- Responsible and a self-starter - initiative, initiative, initiative
- Resilient and determined - thrives under pressure, in a fast-paced environment
- Curious and a quick learner
- Problem solver
- Cheerful and friendly, supportive and diplomatic - able to build relationships quickly and develop a positive work environment
- Diligent and efficient - organised with the ability to multitask
- Honest and trustworthy
- Detail-oriented with close attention to detail
- Passion for people and property
Team Assistant employer: DDRE Global
Contact Detail:
DDRE Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Team Assistant role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Research companies you admire, like DDRE, and reach out directly. Show them how your skills can make a difference in their operations.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to administrative roles. Think about how you can demonstrate your organisational skills and problem-solving abilities with real-life examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our success.
We think you need these skills to ace Team Assistant
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you can juggle responsibilities like a pro, so share examples of how you've kept things running smoothly in previous roles.
Be a Problem Solver: We love a good problem solver! Make sure to include instances where you've identified issues before they became problems and how you tackled them. This shows us you're proactive and ready to support the team.
Communicate Clearly: Since communication is key in this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts well. We appreciate a friendly tone that reflects your personality!
Tailor Your Application: Take the time to tailor your application to our job description. Mention specific skills and experiences that align with what we're looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at DDRE Global
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Assistant role. Familiarise yourself with the responsibilities and skills mentioned in the job description. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role is all about keeping things running smoothly, be ready to share specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or systems you’ve used to stay organised, especially if you have experience with platforms like Monday.com.
✨Demonstrate Your Communication Prowess
Strong communication skills are key for a Team Assistant. Prepare to discuss how you've effectively interacted with different teams or clients. You might even want to role-play common scenarios, like handling a tricky phone enquiry, to showcase your verbal skills.
✨Be Ready to Problem Solve
This role requires a proactive approach to identifying and resolving issues. Think of a time when you faced a challenge at work and how you tackled it. Be prepared to walk through your thought process and the steps you took to find a solution.