At a Glance
- Tasks: Lead shifts, manage bookings, and provide top-notch customer service.
- Company: Join a leading luxury hotel in beautiful Sidmouth, Devon.
- Benefits: Enjoy a vibrant work environment with opportunities for growth.
- Other info: Apply via email or phone; no fees for applicants.
- Why this job: Be part of a team that values excellence and customer satisfaction in a stunning location.
- Qualifications: Previous senior reception experience in a quality hotel is preferred.
The predicted salary is between 19400 - 25000 £ per year.
Job title: Receptionist/Sr. Receptionist
Salary: Up to 17,000 GBP
Location: Sidmouth, Devon
Type of contract: Permanent
Workplace description
This hotel is one of the leading luxury hotels in Devon and the West Country. Standing in five acres of beautifully landscaped grounds it overlooks Sidmouth bay, and it's just a short stroll from the centre of this elegant resort town. The hotel offers you first-class cuisine. Each day our chefs select the freshest ingredients sourced wherever possible from trusted Devon suppliers to create delicious table d'hôte and a la carte menus that will surprise and delight you. The luxurious en-suite bedrooms are beautifully furnished, and most have private balconies facing south with exceptional sea views of the beautiful Sidmouth seafront.
Main duties and responsibilities
- You must be an outgoing and friendly person and possess good communication skills. Previous experience of Front of House Systems would be an advantage but full training will be given to the right candidate.
- You will be required to assist in the day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.
- You will work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.
- This is a busy front desk so you must be organized and able to work as a team or on your own initiative, providing a high level of customer service at all times.
Essential criteria
You will ideally have previous reception experience within a good quality hotel
Accommodation provided
Yes (shared live in accommodation to begin with)
Charge for accommodation
49 GBP per week
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Hotel Receptionist in Sidmouth employer: DDH Recruitment Ltd
As a Hotel Sous Chef at our stunning Aldeburgh location, you'll be part of a vibrant team dedicated to delivering exceptional culinary experiences in a relaxed yet luxurious environment. We offer competitive salaries, all-inclusive accommodation, and a unique work-life balance with a 4-day on, 3-day off schedule, ensuring you have ample time to enjoy the beautiful surroundings and grow your culinary skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Sidmouth
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of the hotel, including its dining options and amenities, will help you engage confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills. As a Hotel Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to assist guests or resolve issues.
✨Tip Number 3
Practice your communication skills. Since you'll be handling phone calls and emails, practice speaking clearly and professionally. You might even want to role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Network with current or former hotel staff. If you know anyone who has worked in a similar role, reach out for insights about the job and the hotel culture. This can give you an edge in understanding what the employer values.
We think you need these skills to ace Hotel Receptionist in Sidmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any previous senior receptionist roles in quality hotels. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage bookings and handle customer inquiries.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your understanding of the hotel's values. Mention why you are interested in this specific position at this luxury hotel and how your skills align with their requirements.
Follow Application Guidelines:Ensure your application is submitted in Word format as specified. Double-check that you have included all necessary information and documents, and remember to keep your language professional and clear.
Proofread Your Application:Before sending your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at DDH Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, exceptional customer service is key. Prepare examples of how you've handled difficult situations or gone above and beyond for guests in previous roles. This will demonstrate your ability to provide the high level of service expected at a luxury hotel.
✨Familiarise Yourself with the Hotel
Before the interview, research the hotel’s history, its services, and its location. Being knowledgeable about the hotel will not only impress the interviewers but also help you answer questions more effectively and show your genuine interest in the position.
✨Practice Professional Communication
Since you'll be dealing with phone calls and emails, practice speaking clearly and professionally. You might even want to role-play common scenarios with a friend to ensure you're comfortable handling various types of inquiries during the interview.
✨Demonstrate Teamwork Abilities
The role requires collaboration with other departments, so be ready to discuss your experience working in teams. Share specific instances where you contributed to a team effort or helped resolve conflicts, highlighting your ability to maintain good working relationships.
