Introduction
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Spa Manager, four-star beachside hotel, North Devon
Location: North Devon coast, near Braunton
Salary: £45,000 per annum plus a monthly share of staff tips
Contract: Permanent, full time, 45 hours a week
Live-In: Accommodation available if you're relocating (not essential)
This renowned four-star hotel sits above one of North Devon's finest beaches. Its spa has sea views, a loyal guest following and a name for first-class service. Facilities include a thermal suite with a beach-view vitality pool, indoor and outdoor pools, a fully equipped gym, a fitness and wellbeing class programme, a rooftop relaxation room and the spa's own product range.
The hotel needs an experienced Spa Manager to lead the spa and shape its next chapter. Moving to the area? Live-in accommodation is available, so relocating to the coast is easy. You don't have to live in, and local candidates are just as welcome.
Tasks
The Role
You'll run every part of the spa and its commercial performance, and report to the General Manager. The spa is open seven days a week, from early morning into the evening. You'll work 45 hours a week over five days on a rota that covers opening and closing shifts, weekends and bank holidays. You'll also cover treatments and reception when the day needs it.
Key Responsibilities
Run the spa day to day and keep standards high in every area
Deliver revenue targets and manage the budget, including payroll and cost control
Track and report on treatment room use, average spend, retail sales and memberships
Grow retail sales of the spa's own product range
Grow and keep spa memberships
Plan promotions, spa packages and events with the hotel's sales and marketing team
Manage stock, ordering and suppliers
Recruit, induct and train therapists, receptionists and spa attendants
Write rotas that balance guest demand with labour costs
Hold one-to-ones and appraisals, and manage team performance
Oversee the spa booking system and keep accurate records
Open and close the spa when on duty xgikmsk
Keep health and safety, COSHH, and pool and thermal water testing up to date
Respond to guest feedback and online reviews, and put things right quickly
Profile
Key Requirements
Proven experience in a spa management role
Level 3 qualification in Beauty or Spa Therapy, or equivalent
A track record of hitting revenue and retail targets
Experience of managing rotas and stock
Hands-on and happy to cover treatments and spa attendant duties
A warm, professional manner with guests and staff
Immaculate personal presentation
Flexible to work shifts, weekends and bank holidays
Desirable
Hotel ...
Hotel Spa Manager employer: DDH Recruitment Ltd Careers
Join our esteemed four-star beachside hotel in North Devon as a Spa Manager, where you will lead a dedicated team in a stunning coastal setting. We pride ourselves on a supportive work culture that values employee growth, offering training and progression opportunities, alongside competitive benefits such as a monthly share of tips, live-in accommodation, and discounts across our hotel group. Experience the joy of managing a first-class spa while enjoying the beauty of North Devon's coastline every day.
Contact Details:
DDH Recruitment Ltd Careers Recruitment Team
