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For Companies At a Glance
- Tasks: Deliver and install dental equipment while providing top-notch customer support.
- Company: Join a leading dental service provider focused on excellence and innovation.
- Benefits: Enjoy 33 days holiday, performance bonuses, and health perks like gym discounts.
- Other info: Flexible working with a company van and tools provided for your success.
- Why this job: Make a real difference in dental practices while developing your technical skills.
- Qualifications: Field experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Decon Field Service Engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Key Duties & Responsibilities
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve issues through to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we Offer
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with no interest applied
- Cycle to Work scheme
- Enhanced holiday entitlement – 33 days including bank holidays
- Option to purchase additional annual leave
- An extra day off for your birthday
- Company pension scheme
- Dental plan
- Company sick pay, life assurance, and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
Decon Field Service Engineer in Stirling employer: Ddgroup
Contact Detail:
Ddgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Decon Field Service Engineer in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental industry and let them know you're on the hunt for a Decon Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Think about real-life scenarios where you've solved problems or provided excellent service, as these will impress potential employers.
✨Tip Number 3
Don’t forget to showcase your transferable skills! Whether it’s your experience with equipment installation or your knack for maintaining customer relationships, make sure to highlight how these skills make you the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to keep track of your application status easily, so you can focus on preparing for that dream job!
We think you need these skills to ace Decon Field Service Engineer in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your transferable skills and field-based experience. We want to see how your background aligns with the role of a Decon Field Service Engineer, so don’t hold back on showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering customer excellence in the dental field. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and skills that make you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Ddgroup
✨Know Your Equipment
Make sure you’re familiar with the dental equipment you'll be working with. Brush up on the technical specifications and common issues that arise. This will not only show your expertise but also your commitment to providing excellent customer service.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. Think about specific breakdowns you've handled and how you approached them. This will highlight your ability to think on your feet and reassure the interviewer that you can handle challenges effectively.
✨Showcase Your Communication Skills
As a Decon Field Service Engineer, you'll need to communicate clearly with customers and colleagues. Practice explaining complex technical concepts in simple terms. This will demonstrate your ability to provide technical assistance and build rapport with clients.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an unhappy customer or a sudden equipment failure. Prepare your responses by thinking through how you would handle these scenarios, focusing on your problem-solving and customer service skills.