At a Glance
- Tasks: Deliver and install dental equipment, provide technical support, and ensure customer satisfaction.
- Company: Join a rapidly growing company dedicated to excellence in dental services.
- Benefits: Enjoy 33 days holiday, performance bonuses, and wellness perks like gym discounts.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in dental care while enjoying a supportive team environment.
- Qualifications: Field service experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Field Service Engineer looking for a new opportunity? We are recruiting for a field service engineer with transferable skills and field-based experience to deliver the highest standard of customer excellence to our dental customers and carry out reactive, planned, or installation projects at practices when required. We will provide you with a van, tool kit and your own scheduler to ensure your diary is both efficient and consistent.
Duties & Responsibilities:
- Deliver, install and validate new equipment.
- Carry out scheduled maintenance, site surveys and advise the customer of any additional costs incurred.
- Attend breakdowns and resolve to completion of repair.
- Provide technical assistance to customers, office staff and fellow engineers.
- Accurately record data and complete internal/customer reports via an IT Tablet.
- Assist customers with advice in all areas of engineering, equipment performance and regulatory compliance.
- Promote equipment sales and contract consolidation options available to the customer.
What we offer our Engineers:
- Discretionary company performance related bonus.
- Comprehensive discount portal including gym memberships, shopping savings and days out.
- SmartPay loan scheme - with the added bonus of no interest being applied.
- Cycle2Work scheme.
- Enhanced holiday entitlement – 33 days in total, including bank holidays.
- Ability to purchase additional annual leave.
- Additional day off to celebrate your BIRTHDAY!
- Company Pension scheme.
- Dental Plan.
- Company sick pay, life assurance, and enhanced maternity/paternity pay.
- Eye test vouchers.
- Mental health support services and a virtual GP service.
Who are Dental Directory?
Dental Directory offers specialist products, equipment and support services to the dental and Aesthetics markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare’s first choice for clinical treatment and service solutions. The contact centre department is full of energy, with a passion for what they do, so it’s key that you’re enthusiastic, driven and keen to be part of a collaborative team.
Field Service Engineer employer: Ddgroup
Dental Directory is an exceptional employer for Field Service Engineers, offering a vibrant work culture that prioritises collaboration and customer excellence. With generous benefits such as enhanced holiday entitlement, a comprehensive discount portal, and mental health support services, employees are empowered to thrive both personally and professionally. Located in a rapidly growing sector, this role provides ample opportunities for career advancement while ensuring a supportive environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Ddgroup.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Ddgroup. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Ddgroup! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Ddgroup
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Ddgroup might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Ddgroup. This demonstrates not just your skills but also your dedication to advancing in the field.
