At a Glance
- Tasks: Provide technical support and maintenance for medical equipment across various sites.
- Company: Join a leading global manufacturer of medical equipment based in Poole, Dorset.
- Benefits: Enjoy a company van, private medical insurance, and 25 days annual leave.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Technical qualification required; experience in electrical and mechanical fault-finding preferred.
The predicted salary is between 31500 - 38500 £ per year.
DDC is a leading global manufacturing company based in Poole, Dorset.
We are a respected manufacturer of medical equipment for sluice rooms in the Healthcare sector.
This environment demands that all our products are designed and manufactured respecting rigorous adherence to environmental and regulatory requirements.
Whilst remaining competitive in the market, our equipment must utilise the latest technology to benefit and protect patients and healthcare workers.
We are growing our Field Service Team based upon the success of our service delivery and are currently seeking a Field Based Service Engineer.
Field Based Service Engineer
The Role
The successful candidate will demonstrate and have experience in technical support (preferably 2 years’ field based).
Experience on our products is a strong advantage however full training will be given.
Your minimum skillset should include a technical qualification: National Certificate/City and Guilds or equivalent.
A qualification in HTM 2010 and HTM2030 is desirable however not a pre-requisite.
Strong interpersonal skills with the proven ability to work on your own initiative & excellent communicator both written and verbally.
Demonstrate an ability to prioritise your workload, work to deadlines and deal with conflicting work pressures.
A Field Service Engineer will help deliver an unrivalled, flexible service to our client base and international operations.
Suitable candidates should have experience of motors, pumps, plumbing, electrical systems, and electronic control systems.
Sound fault finding experience is an essential part of this role, specifically in electro-mechanical devices.
The successful candidate should ideally feel comfortable in the sectors we support and working with waste product.
Our Field Service Engineers carry out maintenance, compliance testing, fault finding and installation of our full product range across a variety of customer sites.
The ability to identify commercial opportunities and feedback accurate information using an electronic task management device.
Successful candidates will undergo enhanced CRB/DBS background to be eligible to work within the sectors we support.
Key Duties
- Reacting to business requirements and work anywhere that the business identifies with short notice. This covers anywhere within reasonable travelling distance the UK.
- Installation of a range of capital equipment including Washer disinfectors, Macerators, and Stainless-steel fixtures which require water and waste services.
- Perform commissioning work.
- Service & validation of capital equipment to the relevant EN/HTM standards.
- Develop and maintain a good relationship with all customers.
- Carry out preventative maintenance & breakdown cover.
- To work as part of a service team.
- ISO is a big part of the roles requisites and will require full awareness and participation.
- Work closely with the Regional Service Manager and Lead Service Engineer to give progress updates.
- To work in a safety conscious manner and with consideration for our customers to minimise their disruption.
Skills & Experience
- Proven track record in technical support (preferably field based).
- Experience on product a strong advantage.
- Electrical fault-finding experience
- Mechanical fault-finding experience
- Plumbing installations/repair
- Technical qualification: National Certificate/City and Guilds or equivalent.
- Qualifications in HTM 2010 and HTM2030 desirable.
- Strong interpersonal skills with the proven ability to work on your own initiative.
- Excellent communicator both written and verbally.
- Ability to prioritise own workload, work to deadlines and deal with conflicting work pressures.
- Company Van provided with private use if desired
- Company issued tools
- Uniform and full PPE
- Life Assurance paying 4 x employee base salary
- Drink and Meal allowance
- 25 days annual leave (rising after certain length of service milestones)
- Public/Bank holidays
- Private Medical Insurance
- Birthday and Christmas Voucher rewards
- Company Pension scheme
- Employee Assistance Program
We have various Field Service Engineer positions available.
Join Our Team
Take the first step towards an exciting career with us.
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FIELD SERVICE ENGINEER in Poole employer: DDC Dolphin Limited
As a leading global manufacturing company in the healthcare sector, we pride ourselves on being an excellent employer that values innovation and employee development. Our supportive work culture fosters collaboration and growth, offering comprehensive training and competitive benefits such as a company van and medical insurance, making this role not just a job, but a meaningful career opportunity in a vital industry.
StudySmarter Expert Advice🤫
We think this is how you could land FIELD SERVICE ENGINEER in Poole
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time FIELD SERVICE ENGINEER role you’re after at DDC Dolphin Limited.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at DDC Dolphin Limited a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at DDC Dolphin Limited.
✨Apply Through Company Websites
When you spot a role like FIELD SERVICE ENGINEER at DDC Dolphin Limited, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace FIELD SERVICE ENGINEER in Poole
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like FIELD SERVICE ENGINEER, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at DDC Dolphin Limited a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to DDC Dolphin Limited specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at DDC Dolphin Limited
✨Brush Up on Core Engineering Principles
Before heading into the interview with DDC Dolphin Limited, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like DDC Dolphin Limited want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
