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For Companies At a Glance
- Tasks: Manage customer relationships and drive revenue growth in the healthcare sector.
- Company: Join DD Group, a leader in dental and healthcare services.
- Benefits: Enjoy 33 days of holiday, performance bonuses, and wellness perks.
- Why this job: Make an impact in healthcare while developing your skills in a supportive team.
- Qualifications: Experience in sales administration is a plus; training provided for newcomers.
- Other info: Full understanding of Oracle and CRM systems is essential.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Sales Administration who enjoys building relationships, achieving KPIs and maximising revenue opportunities? We are looking for someone with administrative & customer service skills, who can confidently manage an allocated group of existing customers, maintaining the current business, plus driving revenue growth by cross selling the additional services that DD Group provide. Working within the Healthcare Sector, you’ll be talking to Dental Practice Managers about the range of service and inspection plans we offer to ensure their specialist equipment such as X-Ray machines, Dental Chairs and Sterilisation Equipment remains operational and meets regulatory compliance standards. . If you’ve already got experience within the Dental or Healthcare industries that’s great, but don’t worry if not as full training will be provided. This is a fantastic opportunity for someone who can make the role their own, has a a full understanding of Oracle and CRM Systems, can learn quickly and work as part of a team.
Main Duties and Responsibilities
- Providing support to customers in relation to any general enquiries
- Process Sales Orders for consumables or spare parts.
- Generate and process Contract Renewals.
- Support the administration of telesales and field sales activity
- Chasing up renewals with customers, up-selling of existing contracts, and selling new contracts.
- Generate quotes and proposals at the request of the customers and direct field sales team
- Effectively direct sales opportunities to the best channels for maximum return.
- Respond knowledgeably to questions or queries from existing and future customers on our product and service offering
- Building clients relationships and providing quality care and customer satisfaction.
- To understand and develop product knowledge
What do we offer?
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with the added bonus of no interest being applied
- Cycle2Work schemeEnhanced holiday entitlement – 33 days in total (including bank holidays)
- Additional day off to celebrate your BIRTHDAY
- Ability to purchase additional annual leave
- Company pension scheme
- Dental plan
- Company sick pay, life assurance and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
- Free parking on site
Sales Administrator employer: Dd
Contact Detail:
Dd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarize yourself with the dental and healthcare industries. Even if you don't have direct experience, understanding the terminology and common practices will help you connect better with Dental Practice Managers.
✨Tip Number 2
Brush up on your Oracle and CRM system skills. Since these tools are crucial for managing customer relationships and sales processes, being proficient will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills. As a Sales Administrator, you'll need to build strong relationships with clients, so being able to convey information clearly and confidently is key.
✨Tip Number 4
Show your enthusiasm for achieving KPIs and driving revenue growth. Be prepared to discuss how you've successfully met targets in previous roles or how you plan to do so in this position.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Administrator position. Highlight key responsibilities such as managing customer relationships, processing sales orders, and generating quotes. Tailor your application to reflect your understanding of these duties.
Highlight Relevant Experience: If you have experience in sales administration or within the healthcare sector, be sure to emphasize this in your CV and cover letter. Mention specific achievements related to KPIs and revenue growth to demonstrate your capability.
Showcase Your Skills: Focus on your administrative and customer service skills in your application. Provide examples of how you've successfully managed customer inquiries, processed orders, or built client relationships in previous roles.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working with DD Group and how you can contribute to their success in the healthcare sector.
How to prepare for a job interview at Dd
✨Show Your Customer Service Skills
Since the role involves building relationships with Dental Practice Managers, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully managed client relationships and resolved issues.
✨Demonstrate Your Knowledge of the Healthcare Sector
Even if you don't have direct experience in the Dental or Healthcare industries, familiarize yourself with common terms and practices. Showing that you've done your homework will impress the interviewers and demonstrate your commitment to learning.
✨Familiarize Yourself with Oracle and CRM Systems
As the job requires a full understanding of Oracle and CRM systems, make sure to mention any relevant experience you have with these tools. If you're not familiar, express your eagerness to learn and adapt quickly.
✨Prepare for Sales Scenarios
Be ready to discuss how you would handle various sales situations, such as upselling contracts or generating quotes. Think of strategies you could use to maximize revenue opportunities and be prepared to share your thought process.
