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- Tasks: Support our team by managing calls, scheduling, and customer inquiries.
- Company: Join a dynamic company focused on delivering exceptional service in a fast-paced environment.
- Benefits: Enjoy perks like enhanced holiday, gym discounts, and mental health support.
- Why this job: Be part of a friendly team where your organisational skills shine and growth is encouraged.
- Qualifications: Strong multitasking and communication skills; experience in admin or customer service preferred.
- Other info: Celebrate your birthday with an extra day off and enjoy free parking on site.
The predicted salary is between 24000 - 36000 £ per year.
Are you an organised and detail-oriented individual with a passion for delivering top-notch customer service? Do you thrive in a fast-paced office environment, keeping everything running smoothly? If so, we want YOU on our team!
About the Role
As our Administration Assistant, you’ll be at the heart of our operations, ensuring seamless coordination between our customers and engineering team. You’ll play a vital role in scheduling planned and reactive maintenance requests while providing exceptional customer service.
What You’ll Be Doing:
- Handling calls, emails, and messages from clients and engineers.
- Processing sales & purchase invoices, plus purchase orders using Sage 50.
- Booking and scheduling service calls & maintenance appointments.
- Managing engineers’ diaries and ensuring efficient scheduling.
- Preparing quotes, order confirmations, and essential documents.
- Assisting with customer inquiries and ensuring top-tier service delivery.
What We’re Looking For:
- Strong organisational and multitasking skills.
- Experience in administration, customer service, or scheduling (bonus if you know Sage 50!).
- A proactive problem-solver who thrives in a busy environment.
- Excellent communication skills and a keen eye for detail.
Why Join Us?
- A friendly and supportive team environment.
- Opportunities to grow and develop your skills.
- Be part of a dynamic and fast-paced industry.
What Can We Offer You?
- Discretionary company performance related bonus
- Comprehensive discount portal including gym memberships, shopping savings and days out
- SmartPay loan scheme – with the added bonus of no interest being applied
- Cycle2Work scheme
- Enhanced holiday entitlement – 33 days in total (including bank holidays)
- Additional day off to celebrate your BIRTHDAY
- Ability to purchase additional annual leave
- Company pension scheme
- Dental plan
- Company sick pay, life assurance and enhanced maternity/paternity pay
- Eye test vouchers
- Mental health support services and a virtual GP service
- Free parking on site
If this sounds like the perfect role for you, apply today and let’s make great things happen together!
Administrative Assistant (Southport) employer: Dd
Contact Detail:
Dd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant (Southport)
✨Tip Number 1
Familiarise yourself with Sage 50, as it's a key part of the role. Consider taking an online course or watching tutorial videos to boost your confidence and show your initiative.
✨Tip Number 2
Practice your communication skills by engaging in mock phone calls or role-playing scenarios. This will help you feel more comfortable when handling client inquiries and ensure you can deliver exceptional customer service.
✨Tip Number 3
Get organised! Create a system for managing tasks and priorities, perhaps using digital tools like Trello or Asana. This will demonstrate your strong organisational skills during the interview process.
✨Tip Number 4
Research our company culture and values. Being able to articulate how you align with our mission and how you can contribute to our team will make you stand out as a candidate.
We think you need these skills to ace Administrative Assistant (Southport)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and multitasking skills, as well as any relevant experience in administration or customer service. Mention specific tools like Sage 50 if you have experience with them.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and your ability to thrive in a fast-paced environment. Use examples from your past experiences to demonstrate how you meet the job requirements.
Highlight Relevant Skills: When filling out your application, emphasise your communication skills and attention to detail. These are crucial for the role of Administration Assistant, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dd
✨Showcase Your Organisational Skills
As an Administrative Assistant, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and time management skills.
✨Demonstrate Customer Service Excellence
Since the role involves a lot of customer interaction, be ready to discuss your previous experiences in customer service. Share specific instances where you went above and beyond to assist a client or resolve an issue.
✨Familiarise Yourself with Sage 50
If you have experience with Sage 50, make sure to mention it during the interview. If not, take some time to learn the basics before your interview. Showing initiative in learning about the software can impress the interviewers.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about team dynamics, opportunities for growth, or how success is measured in the position. This will also help you gauge if the company is the right fit for you.
