At a Glance
- Tasks: Manage and improve IT infrastructure while supporting major incidents and day-to-day requests.
- Company: Join a rapidly growing company focused on healthcare solutions with a vibrant IT team.
- Benefits: Enjoy 33 days holiday, performance bonuses, gym discounts, and mental health support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team driving technological change and improving processes.
- Qualifications: Experience in Windows Service troubleshooting, Azure, and virtualization platforms required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a proactive and motivated IT Specialist to join our growing Service Team at DD Group. In this role, you will play a key part in not just managing but improving our IT infrastructure, supporting major incidents, handling day-to-day requests, and ensuring smooth problem resolution across the business. This is an excellent opportunity for someone who is not just interested in maintaining existing systems, but who wants to influence change, drive improvement, and simplify processes. We are looking for someone who is confident conducting technical reviews, performing research, making recommendations, and seeing projects through from start to finish. If you are passionate about technology, collaboration, and continuous improvement - we would love to hear from you.
Responsibilities
- Maintain, monitor, and support the company's core IT infrastructure, including servers, storage, networking, and cloud environments.
- Ensure system reliability, availability, and performance through proactive monitoring and maintenance.
- Oversee and maintain virtualization platforms (Hyper-V) and cloud services (e.g., Microsoft Azure).
- Act as a point of escalation for complex technical issues raised by the Service Desk.
- Maintain and create knowledge base articles to support the Service Desk.
- Collaborate with internal teams and vendors to deliver infrastructure-related projects on time and within scope.
- Cross-team collaboration with Service Desk, QA, and Development.
- Create and update knowledge base articles for internal IT teams.
- Stay current with new technologies and recommend solutions that enhance reliability, performance, or efficiency.
Qualifications & Experience
- Advanced Windows Service troubleshooting.
- Advanced Azure / Intra, IaaS, PaaS knowledge with key troubleshooting and investigation experience.
- Knowledge of backup solutions and maintenance.
- Virtualization platform management for Hyper-V.
- Experience with monitoring and logging tools (e.g., PRTG).
- Storage management (SAN, NAS, iSCSI).
- Enhanced networking knowledge (TCP/IP, VLANs, routing, switching, firewalls).
- Endpoint management (Intune, SCCM, or similar tools).
- PowerShell scripting for automation and administration.
- SQL understanding and ability to run queries.
- Experience managing and maintaining warehousing systems.
- Understanding of cybersecurity principles (patching, endpoint protection, MFA, zero trust).
Benefits
- Discretionary company performance-related bonus.
- Comprehensive discount portal including gym memberships, shopping savings and days out.
- SmartPay loan scheme – with the added bonus of no interest being applied.
- Cycle2Work scheme.
- Enhanced holiday entitlement – 33 days in total, including bank holidays.
- Additional day off to celebrate your BIRTHDAY!
- Ability to purchase additional annual leave.
- Company pension scheme.
- Dental plan.
- Company sick pay, life assurance, and enhanced maternity/paternity pay.
- Eye test vouchers.
- Mental health support services and a virtual GP service.
Why Dental Directory offers specialist products, equipment and support services to the dental and aesthetics markets across the UK and the Republic of Ireland. We are rapidly growing and our vision is to become healthcare's first choice for clinical treatment and service solutions. Our IT team is full of energy, with a passion for what they do. So it is key that you are keen to be part of a collaborative and successful team.
IT Specialist - Infrastructure in Witham employer: DD Products and Services
At DD Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As an IT Specialist in our dynamic Service Team, you'll enjoy a comprehensive benefits package, including enhanced holiday entitlement, a discretionary performance-related bonus, and opportunities for professional growth. Our commitment to employee well-being is evident through mental health support services and a virtual GP service, making DD Group a rewarding place to advance your career while contributing to meaningful change in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Specialist - Infrastructure in Witham
✨Tip Number 1
Network like a pro! Reach out to current employees at DD Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up!
✨Tip Number 2
Prepare for technical interviews by brushing up on your troubleshooting skills. Since the role involves advanced Windows Service and Azure knowledge, practice common scenarios you might face. We recommend setting up a home lab to get hands-on experience!
✨Tip Number 3
Show off your passion for continuous improvement! During interviews, share examples of how you've influenced change in past roles. Highlight any projects where you simplified processes or improved system performance – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at DD Group!
We think you need these skills to ace IT Specialist - Infrastructure in Witham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Specialist role. Highlight your experience with Azure, virtualization, and any troubleshooting you've done. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for technology and continuous improvement. Let us know why you're excited about this role and how you can help us enhance our IT infrastructure.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex technical issues in the past. We love candidates who can think on their feet and drive improvements, so don't hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at DD Products and Services
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows services, Azure, and Hyper-V before the interview. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you're not just familiar with the tech but can also handle real-world challenges.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've improved IT infrastructure or simplified processes in previous roles. Think about times when you collaborated with teams to resolve complex issues. This will demonstrate your proactive approach and ability to drive change, which is exactly what they're looking for.
✨Be Ready for Technical Questions
Expect some technical questions during the interview, especially around networking, storage management, and cybersecurity principles. Brush up on key concepts like TCP/IP, VLANs, and endpoint protection. Being able to explain these clearly will show your depth of knowledge and confidence.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and future projects. This shows your genuine interest in the role and helps you understand how you can contribute. Asking about their approach to continuous improvement can also highlight your alignment with their values.
