At a Glance
- Tasks: Keep our hotel sparkling clean and provide top-notch service to guests.
- Company: Join the vibrant South Place Hotel, a blend of boutique charm and five-star hospitality.
- Benefits: Enjoy competitive pay, 50% off dining, and wellness support.
- Other info: Access excellent training and career growth opportunities in a diverse team.
- Why this job: Make a difference in guest experiences while working in a stylish environment.
- Qualifications: No prior experience needed, just a passion for cleanliness and service.
The predicted salary is between 15.21 - 15.21 £ per hour.
- Night Public Area Attendant
- The Restaurant: South Place Hotel
- The Location: 3 South Pl, Moorgate, London EC2M 2AF
- The Salary: Up to £15.21 per hour
- Why work for us
Our industry leading benefits have you covered!
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Take control of your finances with Stream - track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and complimentary sessions with a trained counsellor.
- Nourish your body: We offer healthy and nutritious meals whilst on shift.
- Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives.
You may even earn a place at our yearly employee awards night!
- Grow with us: You will have access to some of the best training our industry has to offer.
You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
- Get some rest: Your holiday allowance increases with length of service.
- Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
- Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.
Who we are
With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London's creative flair.
Exploring the hotel, you'll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler.
Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you'd expect from one of London's most exciting hotels.
With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of London's creative flair.
Exploring the hotel, you'll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler.
Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance you'd expect from one of London's most exciting hotels.
A bit about what you will be doing
As a Night Public Area Room Attendant you will be responsible for: servicing all public areas each day to the standards required at South Place Hotel.
Basic duties will include: cleaning, dusting, vacuuming, polishing, cleaning baths, showers, toilets, mirrors and glassware etc.
- Provide in house guest laundry, ironing and pressing services whilst following the standards and procedures and training provided in order to meet and deliver five-star service guest expectation.
- To service and maintain all guest public areas, bathrooms, SPA and wellness facilities, F&B areas and all hotel back areas to the required South Place standards at all times.
- Replace and restock all items provided for guest use within each area as stated above.
- To strip and make up massage beds in SPA area to a quality standard following the trained procedures at all times.
- Service of bathrooms, empty and wash bins, clean bath, shower, basin, toilet and bidet.
Wash/dry floor and all glass surfaces to the highest quality standards strictly following health and safety standards procedures.
- Carrying out guest requests such as in-house laundry and ironing service, delivering guest amenities, assisting guests with any reasonable request.
- Vacuum all Public areas floors to remove all debris including your section in the washing room, guest stairs and lifts.
Check and clean vacuum cleaner weekly, change dust bag whenever necessary.
- Dust and polish all hard surfaces to a quality sheen using appropriate cleaning chemicals.
- Ensure you trolley, cleaning basket, service area, vacuum cleaner and Public area cupboards are clean, stocked up at all times.
- Report promptly any defects, damages or maintenance issues to the HK Supervisors or Night Manager to ensure those are correctly logged.
- Report any lost/found guest items and strictly follow HK Lost property SOP.
- To offer a professional personal/tailored service to South Place Hotel guests by keeping five-star standards, following VIP, priorities and any special guest request as guided by HK Supervisors and Night Duty Manager.
- Communicate closely with the HK Supervisors and Night Duty Manager in order to provide smooth and professional HK service of all public areas.
- To be responsible whilst liaising with the Executive Housekeeper/Assistant Executive Housekeeper for your own development
- To be aware of and comply with statutory requirements regarding the work place such as Health and Safety, COSH, Hygiene, Fire prevention and evacuation point, Manual handling and successfully complete within the required period the whole CPLE training module.
- To carry out regular deep cleaning of all areas of the hotel as directed by the Executive Housekeeper
- To pack and unpack guest luggage on request
- To help and tidy up or full clean guest rooms, provide turn down service, make up beds, twin beds, baby cots or extra beds whenever business requires
- Maintaining all your work equipment and work areas clean, tidy and organised at all times.
At The Evolv Collection, we celebrate diversity in all its forms.
We embrace and support individuals from every background, culture, and identity.
Join our team where everyone is welcomed, valued, and empowered to thrive.
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Night Public Area Room Attendant in London employer: D&D London
D&D London is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee well-being. As a Guest Experience Host at 20 Stories in Manchester, you'll benefit from an industry-leading package, including generous discounts across our restaurants and ample opportunities for personal and professional growth within a prestigious hospitality group.
StudySmarter Expert Advice🤫
We think this is how you could land Night Public Area Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like D&D London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to D&D London
Don't be shy about reaching out to D&D London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Public Area Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about D&D London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at D&D London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
