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- Tasks: Support Service Users in accommodation, manage caseloads, and ensure health and safety standards.
- Company: Join a dedicated team focused on providing essential welfare services in Banbury.
- Benefits: Enjoy 25 days of leave, health membership, life cover, and a solid pension plan.
- Why this job: Make a real impact in people's lives while working in a supportive and diverse environment.
- Qualifications: Experience in welfare roles, strong communication skills, and a valid UK driving licence required.
- Other info: Must pass DBS and Counter Terrorism Clearance checks.
Job Title: Welfare Officer Location: Banbury Salary : £31,475.00 Hours: 40 hours per week
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
– working a shift pattern including some nights and weekends based on a 6 week shift pattern.
Contract Type : Permanent Purpose of the Role: This position is responsible for overseeing all aspects of service delivery and ensuring compliance with both contractual obligations and statutory regulations, specifically in relation to initial accommodation.
To provide onsite direct support to the Service Users (SUs), managing a caseload, and following procedures to meet Key Performance Objectives.
Additionally, it includes inspection and management of accommodation and associated areas used by SUs.
Key Responsibilities: Manage a caseload of Service Users (SUs) in Initial Accommodation.
Direct SUs to doctors, shops, and support services as needed.
Conduct visits, report incidents, and address SU issues or absconders.
Ensure timely relocation of SUs by final payment dates.
Arrange transport for SUs to accommodation or relocations.
Maintain SU health and safety through regular checks.
Manage a property portfolio, performing monthly inspections and reporting defects as needed Oversee property maintenance and address defects during inspections.
Replace or repair items following inventory guidelines.
Recommend SU relocations or property terminations for efficiency.
Ensure properties meet Health and Safety standards.
Manage stores in line with purchasing procedures.
Required Skills: Experience as a Welfare Officer or similar role.
Awareness of diverse cultures and backgrounds.
Empathetic, adaptable, and resilient.
Strong problem-solving and communication skills.
Well-organised with effective planning abilities.
Able to work independently and as part of a team.
Full UK driving licence required.
Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
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Welfare Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by Service Users in initial accommodation. Understanding their backgrounds and potential issues will help you demonstrate your empathy and problem-solving skills during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing caseloads or working with diverse populations. Be prepared to discuss specific examples of how you've successfully supported individuals in similar roles.
✨Tip Number 3
Showcase your organizational skills by discussing how you prioritize tasks and manage time effectively, especially when dealing with multiple Service Users and property inspections.
✨Tip Number 4
Prepare to talk about your approach to health and safety standards in accommodation settings. Being knowledgeable about relevant regulations will demonstrate your commitment to maintaining a safe environment for Service Users.
We think you need these skills to ace Welfare Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Welfare Officer position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience as a Welfare Officer or in similar roles. Emphasize your problem-solving skills, ability to manage caseloads, and any experience with diverse cultures.
Craft a Strong Cover Letter: Write a cover letter that showcases your empathy, adaptability, and resilience. Provide specific examples of how you've successfully managed similar responsibilities in the past.
Highlight Compliance Knowledge: Since the role involves ensuring compliance with statutory regulations, mention any relevant experience you have in this area. This could include knowledge of health and safety standards or experience with inspections.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Welfare Officer, empathy is key. Be prepared to share examples of how you've supported individuals from diverse backgrounds in the past. This will demonstrate your understanding and ability to connect with Service Users.
✨Highlight Your Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Prepare specific scenarios where you successfully resolved issues for Service Users or managed challenging situations effectively.
✨Demonstrate Organizational Skills
Since the role involves managing a caseload and property inspections, be ready to discuss how you prioritize tasks and stay organized. Mention any tools or methods you use to keep track of your responsibilities.
✨Know the Regulations
Familiarize yourself with relevant statutory regulations and compliance requirements related to initial accommodation. Being knowledgeable about these will show your commitment to maintaining high standards in service delivery.
