At a Glance
- Tasks: Support Service Users' wellbeing and safety through advice and safeguarding.
- Company: Wethersfield provides secure temporary accommodation for those in need.
- Benefits: Enjoy 25 days leave, health membership, life cover, and a pension scheme.
- Why this job: Make a real impact while working in a supportive and diverse environment.
- Qualifications: Experience in welfare roles, strong communication skills, and a UK driving licence required.
- Other info: Must pass DBS and Counter Terrorism Clearance checks.
The predicted salary is between 28000 - 35000 £ per year.
Job Title: Welfare Officer Location: Wethersfield Salary: £28,000-£35,000 Hours: 48 hours per week, with 12-hour shifts rotating between days and nights. Day shift 7am-7pm and night shift 7pm-7am Contract Type: Permanent Purpose of the Role: The Welfare Officer at Wethersfield provides direct advice and safeguarding support to Service Users onsite. Wethersfield\’s primary function is to offer temporary, safe accommodation for Service Users. Managing an assigned caseload, the Welfare Officer conducts room inspections, maintains accurate records, updates systems, and ensures compliance with company procedures at all times. Key Responsibilities: * Manage a caseload of Service Users within the Initial Accommodation estate. * Provide guidance and signposting to essential services, including doctors, shops, and support agencies. * Conduct regular visits, report incidents, absconders, and any Service User concerns. * Ensure timely Move on of Service Users before the final payment date. * Arrange initial transport for Service Users to accommodation or relocation as needed. * Maintain health and safety standards for Service Users at all times. * Perform regular welfare checks on Service Users and accommodation sites. * Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels. * Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures. * Recommend relocations or property terminations to optimise portfolio and void management. Required Skills: * Experience as a Welfare Officer or similar role. * Awareness of diverse cultures and backgrounds. * Empathetic, adaptable, and resilient. * Strong problem-solving and communication skills. * Well-organised with effective planning abilities. * Able to work independently and as part of a team. Benefits: * 25 days annual leave plus bank holidays * Health Membership * Life cover * 6-month probation period * 4% employer and 4% employee pension contribution * Laptop, phone, and other equipment as needed * Employee Assistance Programme * Referral scheme The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the role’s requirements. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today
Welfare Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer
✨Tip Number 1
Familiarize yourself with the specific needs of Service Users in temporary accommodation. Understanding their challenges and how to address them will show your commitment to their welfare during the interview.
✨Tip Number 2
Highlight any previous experience you have in managing caseloads or working with diverse populations. This will demonstrate your ability to handle the responsibilities of the Welfare Officer role effectively.
✨Tip Number 3
Prepare examples of how you've successfully resolved conflicts or addressed issues in past roles. This will showcase your problem-solving skills and adaptability, which are crucial for this position.
✨Tip Number 4
Make sure to emphasize your organizational skills and ability to work independently. The role requires effective planning and management of multiple tasks, so providing concrete examples will strengthen your application.
We think you need these skills to ace Welfare Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Welfare Officer position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your empathy, problem-solving abilities, and experience in welfare support. Use specific examples from your past roles to demonstrate how you meet the key responsibilities outlined in the job description.
Highlight Relevant Experience: In your CV, emphasize any previous roles as a Welfare Officer or similar positions. Include details about managing caseloads, conducting inspections, and ensuring health and safety standards, as these are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Welfare Officer, empathy is key. Be prepared to share examples from your past experiences where you successfully supported individuals from diverse backgrounds. This will demonstrate your understanding and ability to connect with Service Users.
✨Highlight Your Problem-Solving Skills
During the interview, be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your strong problem-solving abilities, which are crucial for managing a caseload effectively.
✨Demonstrate Organizational Skills
The role requires excellent planning and organizational skills. Prepare to talk about how you manage your time and prioritize tasks, especially when handling multiple responsibilities like inspections and maintaining records.
✨Understand Health and Safety Standards
Familiarize yourself with health and safety regulations relevant to accommodation services. Being able to discuss these standards and how you ensure compliance will show that you take the safety of Service Users seriously.