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- Tasks: Lead a team of Support Workers, ensuring quality support for young people transitioning to independence.
- Company: Join a leading provider of housing solutions dedicated to empowering care leavers and unaccompanied youth.
- Benefits: Enjoy 25 days leave, health membership, life cover, and a supportive work environment.
- Why this job: Make a real impact in young people's lives while developing your leadership skills in a dynamic setting.
- Qualifications: Strong leadership, safeguarding knowledge, and excellent communication skills are essential.
- Other info: A valid UK driving licence and DBS check are required for this role.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Location: Kent
Salary: £37,279-£52,302
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Permanent
Purpose of the Role:
Our client, a leading provider of housing solutions, is seeking a Support Worker Team Manager to oversee the Support Worker Team, ensuring high-quality support for care leavers and unaccompanied young people transitioning to independent living. The manager provides guidance to staff, monitors care plans, sets Key Performance Objectives (KPOs), and ensures compliance with relevant legislation and contractual requirements.
Key Responsibilities:
- Plan and prioritise tasks to complete 1-to-1s, performance reviews, and care plan monitoring.
- Manage and support a team of Support Workers across Kent, ensuring productivity and quality.
- Meet personal and team Key Performance Objectives in line with contractual and Ofsted standards.
- Monitor staff performance, address issues such as absence or capability, and provide field cover as needed.
- Liaise with stakeholders including local authorities, NHS, Police, and other agencies.
- Ensure staff training and development align with regulatory and contractual requirements.
- Support young people transitioning to independent living, including life skills development.
- Maintain accurate, up-to-date care plans and service records.
- Promote safeguarding and respond to concerns in accordance with company policy.
- Participate in service improvement activities and team meetings.
- Uphold equality, diversity, and inclusion in all aspects of service delivery.
Required Skills:
- Leadership & Team Management – Ability to lead, support, and manage staff performance effectively.
- Safeguarding & Compliance Knowledge – Solid understanding of safeguarding practices and relevant legislation.
- Strong Communication – Clear and professional communication with young people, staff, and external agencies.
- Organisational Skills – Efficient planning, time management, and ability to prioritise competing demands.
- Problem-Solving & Decision-Making – Confidence in handling complex issues and making sound decisions.
- Relationship Building – Strong interpersonal skills to engage with diverse individuals and partners.
- IT & Record-Keeping – Competent in using digital systems for documentation and reporting.
- Adaptability & Flexibility – Able to respond to emergencies, cover shifts, and adjust to service needs.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Support Worker Team Manager employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker Team Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Support Worker Team Manager role. Understanding the specific tasks, such as monitoring care plans and managing staff performance, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social care sector, especially those who have experience in team management or support work. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on safeguarding practices and relevant legislation. Being well-versed in these areas will not only boost your confidence but also show your commitment to compliance and best practices in your role.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about past experiences where you've successfully led a team or resolved conflicts, as these examples will highlight your leadership and problem-solving skills.
We think you need these skills to ace Support Worker Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Support Worker Team Manager.
Highlight Relevant Experience: In your CV and cover letter, emphasise your leadership and team management experience. Provide specific examples of how you've successfully managed teams and supported individuals in similar roles.
Showcase Your Skills: Make sure to demonstrate your understanding of safeguarding practices, compliance knowledge, and strong communication skills. Use concrete examples to illustrate your problem-solving abilities and relationship-building skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DCV Technologies
✨Showcase Your Leadership Skills
As a Support Worker Team Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully guided a team, resolved conflicts, or improved performance.
✨Understand Safeguarding Practices
Familiarise yourself with safeguarding legislation and practices relevant to the role. Be ready to discuss how you would ensure compliance and promote a safe environment for young people during the interview.
✨Communicate Clearly and Professionally
Strong communication is key in this role. Practice articulating your thoughts clearly and professionally, especially when discussing sensitive topics related to care leavers and unaccompanied young people.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your decision-making process and the outcomes of your actions to show your capability in handling complex issues.
