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- Tasks: Create engaging copy for banking products and monitor social media for customer insights.
- Company: Join a leading UK retail bank known for its innovative approach to customer service.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make an impact by crafting clear, customer-focused content in a dynamic banking environment.
- Qualifications: Strong writing skills, experience in copywriting, and familiarity with social media monitoring tools.
- Other info: Collaborative team culture with a focus on compliance and brand consistency.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our end client, a UK retail bank known for offering current accounts, business banking, mortgages, and safe deposit boxes, operates through its online platform, mobile app, and physical stores. They are currently looking for a Senior Copywriter with the following skills and qualifications:
- Proven working experience in writing product and promotional copy
- Possess strong writing, punctuation, vocabulary, and compositional skills
- Ability to collaborate with other departments/teams to understand their requirements and execute the task
- Ability to explain technical information in a variety of long- and short-form formats
- Proofreading experience and familiarity with standard style guides
- Experience working with content management systems
- Experience in social media monitoring and reporting, preferably within a regulated financial services environment, using tools such as Hootsuite
The successful Senior Copywriter will be involved in the following roles and responsibilities:
- Write, edit, and review accurate, compliant, and regulator-approved content for UK banking products and services, ensuring strict adherence to FCA, PRA, Payment Services Regulations, SMCR, Consumer Duty, and UK GDPR requirements
- Develop clear, precise, and customer-focused regulatory content that translates complex UK banking regulations, legal obligations, and risk disclosures into plain English without diluting regulatory intent
- Ensure all content complies with UK regulatory standards, internal compliance policies, risk frameworks, and approved legal terminology, while maintaining brand consistency
- Create and adapt content across multiple regulatory formats, including product disclosures, terms & conditions, key information documents, customer communications, policy documentation, FAQs, and digital banking content
- Monitor social media channels using tools such as Hootsuite to track customer conversations, complaints, sentiment, and emerging regulatory or reputational risks related to banking products and services
- Analyse social media monitoring reports and dashboards to generate actionable insights for Compliance, Risk, Product, and Customer Experience teams, highlighting trends, potential conduct risks, and areas requiring regulatory clarification or content updates
- Write/edit accurate, sales-oriented product and promotional copy that adheres to brand standards and legal requirements
- Writing brand marketing copy that connects with the target audience
- Adapt various voice, style, and other characteristics demanded by the client(s)
- Work with the team to coordinate writing assignments with current editorial staff
- Edit and proofread team members' copy and content
- Review opportunities and suggest ways to improve content
- Coordinate digital content needs with content management specialists, graphic designers, and copywriters
- Stakeholder management, often across multiple geographies. Prompt and proactive communication with the stakeholders via email/phone/IM on the projects
APPLY NOW for the opportunity to work for a leading bank that markets itself as providing banking “with a difference”—prioritising customer convenience, friendly service, and accessibility in branches.
Senior Copywriter employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Copywriter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best writing samples, especially those relevant to banking or financial services. Make sure it’s easy to access and share with potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Be ready to discuss how your experience aligns with their needs, especially around regulatory content and social media monitoring.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Copywriter
Some tips for your application 🫡
Show Off Your Writing Skills: As a Senior Copywriter, your writing is your superpower! Make sure your application showcases your best work. Include samples that highlight your ability to write clear, engaging, and compliant content, especially in the financial sector.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and qualifications mentioned in the job description. Show us how your experience aligns with the role and why you’re the perfect fit for our team!
Proofread Like a Pro: Attention to detail is key in this role. Before hitting send, proofread your application thoroughly. We want to see that you can spot errors and maintain high standards in your writing—just like you would in your day-to-day work.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DCV Technologies
✨Know Your Stuff
Before the interview, make sure you brush up on UK banking regulations and compliance standards. Familiarise yourself with terms like FCA, PRA, and GDPR, as you'll need to demonstrate your understanding of these in your writing.
✨Showcase Your Writing Skills
Bring along a portfolio that highlights your best product and promotional copy. Include examples that showcase your ability to simplify complex information and adapt your writing style to different audiences—this is crucial for a Senior Copywriter role.
✨Be Ready to Collaborate
Expect questions about how you work with other teams. Prepare examples of past collaborations where you’ve successfully gathered requirements and executed tasks. This will show your ability to communicate effectively across departments.
✨Demonstrate Social Media Savvy
Since social media monitoring is part of the job, be prepared to discuss your experience with tools like Hootsuite. Share insights from previous roles where you analysed social media data to inform content strategy or address customer concerns.