At a Glance
- Tasks: Lead ServiceNow architecture and design for telecom solutions, ensuring scalability and security.
- Company: Join a leading digital backbone supporting essential services across the UK.
- Benefits: Competitive salary of £90k/year, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on mentorship and continuous learning.
- Why this job: Make a real impact in the telecom sector with cutting-edge technology and innovative solutions.
- Qualifications: Strong ServiceNow experience, especially in ITSM and telecom domain expertise required.
The predicted salary is between 70000 - 90000 £ per year.
- Position: Service Now Architect - Telecom Domain
- Mode: Contract or 1 Year FTE at £90k /Annum
- Location & Travel: London, (Hybrid 3 Days at client office)
Our client, who deliver the connectivity, security and expertise that powers modern British life.
They are the digital backbone who support the systems, services and institutions the nation relies on every day with trusted networks that millions of people depend on are urgently seeking a Service Now Architect with proven experience within the Telecom Domain.
Key Responsibilities
- Serve as the technical authority on Service Now architecture, design, and best practices.
- Define and drive the overall platform strategy, roadmap, and governance.
- Lead the design and implementation of Service Now modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, Sec Ops, and custom applications.
- Ensure platform scalability, security, performance, and integrations with other enterprise systems.
- Provide technical leadership in solution design workshops, architecture reviews, and governance boards.
- Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.
- Mentor and guide Service Now developers and administrators on technical best practices.
- Stay updated on Service Now product releases, marketplace solutions, and industry trends to recommend enhancements.
- Ensure compliance with enterprise architecture, security, and regulatory requirements.
- Required Qualifications
- Strong experience with Service Now ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, Sec Ops).
- Proven expertise in Service Now integrations (REST, SOAP, APIs, MID Servers, etc.).
- Experience with Service Now scripting (Java Script, Glide, Flow Designer) and Service Now data model.
- Knowledge of ITIL/ITSM processes and best practices.
- Experience designing and implementing CMDB and Discovery.
- Excellent problem-solving, communication, and stakeholder management skills.
- Telecom domain Experience is MUST
- Preferred Qualifications
- Service Now Certified System Administrator (CSA).
- Service Now Certified Implementation Specialist (CIS) in multiple modules.
- Service Now Certified Application Developer (CAD).
- Service Now Certified Technical Architect (CTA) or progress toward certification.
- Experience with Agile/Scrum delivery methodologies.
- Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect - Telecoms Domain in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DCV Technologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DCV Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DCV Technologies!
✨Direct Apply to DCV Technologies
Let's not forget to apply directly through the DCV Technologies website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect - Telecoms Domain in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DCV Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DCV Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DCV Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
