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- Tasks: Support and manage Service Users while ensuring property upkeep and welfare checks.
- Company: Join a dedicated team in Cardiff focused on enhancing community well-being.
- Benefits: Enjoy 25 days leave, health membership, life cover, and a solid pension plan.
- Why this job: Make a real impact in people's lives while developing valuable skills in a supportive environment.
- Qualifications: Experience in housing roles, strong communication skills, and a valid UK driving licence required.
- Other info: Opportunity for personal growth with a 6-month probation period and ongoing support.
The predicted salary is between 22700 - 42200 £ per year.
Location: Cardiff
Salary: £27,260-£42,280
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Permanent
Purpose of the Role:
The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Duties and Responsibilities:
Supporting Service Users:
- Manage a caseload of Service Users.
- Conduct dispersals, inductions, and welfare checks.
- Signpost SUs to local services (e.g., healthcare, shops).
- Arrange and support transport or relocation as needed.
- Ensure the health, safety, and timely move-on of Service Users.
Managing Properties:
- Conduct monthly inspections and arrange necessary maintenance.
- Prepare properties for re-occupation or hand back to landlords.
- Maintain compliance with health and safety standards.
- Ensure minor repairs are completed and inventory is managed.
Required Skills:
- Experience as a Housing Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays.
- Health Membership.
- Life cover.
- 6-month probation period.
- 4% employer and 4% employee pension contribution.
- Laptop, phone, and other equipment as needed.
- Employee Assistance Programme.
- Referral scheme.
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Housing Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Cardiff. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into the role. They can provide valuable information about day-to-day responsibilities and what skills are most important, which can help you tailor your approach.
✨Tip Number 3
Showcase your empathy and problem-solving skills in any discussions or interviews. Prepare examples from your past experiences where you've successfully supported individuals or managed challenging situations.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage a caseload effectively. Think of specific strategies you've used in the past to keep track of multiple tasks and ensure timely follow-ups.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy, adaptability, and resilience. Mention specific examples of how you've supported service users or managed properties in the past.
Highlight Relevant Qualifications: If you have any qualifications related to housing management or social work, be sure to include them. Also, mention your full UK driving licence and readiness for DBS checks.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users from diverse backgrounds. During the interview, share examples of how you've demonstrated empathy and understanding in previous roles. This will highlight your ability to connect with people and support them effectively.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in past positions and how you resolved them. This role requires strong problem-solving abilities, so showcasing your critical thinking skills will impress the interviewers.
✨Know the Local Services
Familiarise yourself with local services that you might need to signpost Service Users to, such as healthcare providers or community resources. Mentioning these during your interview shows that you're proactive and have done your homework.
✨Highlight Organisational Skills
The role involves managing a caseload and conducting property inspections, so it's essential to demonstrate your organisational skills. Share examples of how you've effectively managed multiple tasks or projects in the past to show that you can handle the responsibilities of this position.
