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- Tasks: Manage housing operations and support team members in delivering top-notch services.
- Company: Join a dedicated team focused on high-quality housing services in West London/Hertfordshire.
- Benefits: Enjoy 25 days of annual leave, health membership, and a solid pension plan.
- Why this job: Make a real impact while working in a supportive environment with diverse cultures.
- Qualifications: Experience as a Housing Officer or similar role is essential; UK driving licence required.
- Other info: This is a 9-month maternity cover contract with opportunities for growth.
Job Title: Housing Officer Location: West London/Hertfordshire Salary: £26,215.00-£40,660.00 per annum Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: 9 month fixed term maternity contract Purpose of the Role Our client is seeking a dedicated Housing Officer to join their team on a 9-month maternity cover contract. The role will involve managing housing operations and supporting team members to deliver high-quality services to service users. This position requires a proactive approach to safeguarding, compliance, and maintaining a high standard of operations. Key Responsibilities: * Organise and prioritise property inspections and audits * Provide reports on inspection results * Guide and support team members to ensure compliance with required standards * Maintain clear and professional communication with internal and external stakeholders * Ensure team training is current to meet contract requirements and role objectives * Offer on-call support during peak periods or emergencies * Achieve KPOs within designated timeframes * Safeguard service users in the accommodation * Address and resolve complaints as they arise Required Skills: * Experience as a Housing Officer or similar role. * Awareness of diverse cultures and backgrounds. * Empathetic, adaptable, and resilient. * Strong problem-solving and communication skills. * Well-organised with effective planning abilities. * Able to work independently and as part of a team. * Full UK driving licence required. Benefits: * 25 days annual leave plus bank holidays * Health Membership * Life cover * 6-month probation period * 4% employer and 4% employee pension contribution * Laptop, phone, and other equipment as needed * Employee Assistance Programme * Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today
Housing Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the specific housing regulations and compliance standards relevant to West London and Hertfordshire. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in managing property inspections or audits. Be ready to discuss specific examples of how you've successfully handled similar responsibilities in past roles.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved complaints or issues in a housing context. This will illustrate your ability to handle challenges effectively.
✨Tip Number 4
Emphasize your ability to work both independently and as part of a team. Prepare to discuss how you've collaborated with colleagues to achieve common goals, especially in high-pressure situations.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Housing Officer or in similar roles. Use specific examples that demonstrate your problem-solving skills, ability to manage housing operations, and experience with compliance.
Showcase Communication Skills: Since the role requires maintaining clear communication with stakeholders, make sure to illustrate your strong communication skills in your application. Provide examples of how you've effectively communicated in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Check for any spelling or grammatical errors, and ensure that your information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at DCV Technologies
✨Show Your Housing Knowledge
Make sure to brush up on your knowledge of housing operations and compliance standards. Be prepared to discuss your previous experience as a Housing Officer or in a similar role, highlighting specific examples of how you've managed property inspections and audits.
✨Demonstrate Empathy and Adaptability
Since the role requires an understanding of diverse cultures and backgrounds, be ready to share instances where you've successfully navigated sensitive situations. Show that you can adapt your approach based on the needs of different service users.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and professionally, especially when discussing how you would maintain communication with both internal and external stakeholders.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges or complaints that may arise. Think of examples from your past experiences where you successfully resolved issues, demonstrating your strong problem-solving skills.
