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- Tasks: Support and manage Service Users, conduct inspections, and ensure property compliance.
- Company: Join a dedicated team focused on enhancing the well-being of individuals in housing.
- Benefits: Enjoy 25 days leave, health membership, life cover, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in housing or similar roles, strong communication, and problem-solving skills required.
- Other info: Must have a valid UK driving licence and pass background checks.
Job Title: Housing Officer
Location: East London
Salary: 28,000- 35,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm plus 3,500 area allowance
Contract Type: Permanent
Purpose of the Role
The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Key Responsibilities:
Supporting Service Users (SUs):
- Manage a caseload of (Apply online only) SUs.
- Conduct dispersals, inductions, and welfare checks.
- Signpost SUs to local services (e.g., healthcare, shops).
- Arrange and support transport or relocation as needed.
- Ensure the health, safety, and timely move-on of SUs.
Managing Properties:
- Conduct monthly inspections and arrange necessary maintenance.
- Prepare properties for re-occupation or hand back to landlords.
- Maintain compliance with health and safety standards.
- Ensure minor repairs are completed and inventory is managed.
Required Skills:
- Experience as a Housing Officer or similar role.
- Awareness of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Housing Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local services available in Wiltshire & Gloucester. Knowing where to signpost Service Users for healthcare, shops, and other essential services will demonstrate your proactive approach during the interview.
✨Tip Number 2
Highlight any previous experience you have with diverse cultures and backgrounds. This role requires empathy and adaptability, so sharing specific examples of how you've successfully worked with varied communities can set you apart.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Think of scenarios where you've had to manage a caseload or resolve conflicts, as this will showcase your ability to handle the responsibilities of a Housing Officer.
✨Tip Number 4
Make sure you understand the importance of health and safety compliance in property management. Being able to articulate your knowledge of these standards will show that you're serious about maintaining safe living environments for Service Users.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Housing Officer or in similar roles. Provide specific examples of how you've managed caseloads, conducted welfare checks, or handled property inspections.
Showcase Soft Skills: The role requires strong problem-solving and communication skills. Use your application to demonstrate these abilities through examples of past challenges you've overcome or successful interactions with service users.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users. Make sure to demonstrate your empathetic nature during the interview by sharing examples of how you've supported individuals in challenging situations.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully resolved issues related to housing or service management. This will showcase your ability to handle the responsibilities of the role effectively.
✨Demonstrate Cultural Awareness
Given the diverse backgrounds of Service Users, it's important to show that you understand and respect different cultures. Share experiences that illustrate your adaptability and sensitivity to various cultural contexts.
✨Be Prepared for Practical Questions
Expect questions about property management and health and safety compliance. Brush up on relevant regulations and be ready to discuss how you would ensure these standards are met in your role.
