At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues for end users.
- Company: Join a leading enterprise with a focus on innovative technology solutions.
- Benefits: Competitive pay, hands-on experience, and opportunities for skill development.
- Other info: Dynamic role with potential for growth in a fast-paced environment.
- Why this job: Make a difference by supporting users and enhancing their tech experience.
- Qualifications: Experience with Windows 10/11, Microsoft 365, and strong troubleshooting skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Field Service Engineer to provide onsite IT support within a large enterprise environment. This is a hands-on role supporting end users across Windows 10/11, Microsoft 365, desktop hardware, mobile devices and workplace technology services.
Key Responsibilities
- Provide onsite desktop support and end-user IT support
- Troubleshoot Windows 10/11, Microsoft Office and O365 issues
- Support laptops, desktops, printers and peripheral devices
- Perform hardware break-fix and device replacements
- Support VPN connectivity and remote access issues
- Assist with device imaging, deployment and software upgrades
- Support mobile devices and workplace technology services
- Manage IT assets and inventory
- Deliver excellent customer service and technical support
Required Skills
- Windows 10/11 administration and troubleshooting
- Microsoft 365 / Office 365 support experience
- Desktop, laptop and hardware troubleshooting
- VPN support experience
- Windows imaging and device deployment experience
- Dell hardware support experience
- Strong communication and customer-facing skills
Desirable Skills
- SCCM experience
- Intune or Mobile Device Management exposure
- macOS support knowledge
Field Service Engineer employer: DCV Technologies
As a leading employer in the IT support sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Field Service Engineers to excel. With a strong focus on professional development, we offer extensive training opportunities and career progression paths, ensuring our employees are equipped with the latest skills in technology. Located in the heart of the UK, our dynamic environment not only promotes teamwork but also values the importance of work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
