Position: Field Service Engineer Business unit: UK Radar & Naval Solutions – Customer Services Reporting to: Head of Customer Services & Support Location: Enfield, United Kingdom About our client Our client, is a world leader in the development, manufacture and supply of maritime navigation and surveillance radar systems. The company sets the international standard in solid state radar sensor technology with SharpEye and its market leading navigation and tactical radar display systems. Job Scope The Field Service Engineer role is primarily field based supporting customers around the world conducting various activitie s on Naval vessels, Commercial vessels and Shore Based Systems. Job Functions Travelling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice; however, most visits are short trips lasting no longer than 2 weeks. Carry out service interventions which can include installation, commissioning, troubleshooting and acceptance tests. Work towards carrying out Customer Training. Completing detailed service reports and expenses on completion of each activity in a timely manner. Communicate effectively with line management any information relating to technical issues seen in the field. Whist in the office, support Customer Services Technical Helpdesk, by responding to Customers emails and when required the writing of Technical Advice Sheets. Strive for Quality, Improvement and Customer Satisfaction. Familiarise and observe all Health and Safety rules and regulations during working hours. Complete training courses as required. On occasions be prepared to work in excess of the normal 37-hour week or anti-social hours whilst observing contractual obligations. Any other tasks associated with this role. Requirements Ability to read and interpret technical manuals. Knowledge of computers including hardware and software applications. Knowledge of basic Networking Self-motivated Full driving licence
Field Service Engineer in Enfield employer: Dcv Technologies
Join a forward-thinking company that values innovation and collaboration, where as a Senior Software Engineer, you will be at the forefront of developing cutting-edge maritime navigation and radar systems. Our supportive work culture fosters continuous learning and professional growth, offering you the chance to mentor junior engineers while working on impactful projects in a dynamic environment. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
