At a Glance
- Tasks: Support service users with advice and safeguarding in a temporary accommodation setting.
- Company: Join a dedicated team focused on making a difference in people's lives.
- Benefits: Enjoy 25 days leave, health perks, and a solid pension plan.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact while working nights and helping those in need.
- Qualifications: Experience in welfare support and strong communication skills are essential.
Reporting to: Welfare Team Leader
Location: Crowborough, East Sussex
Salary: £30,000-£34,000
Hours: 48 hours per week, working 12-hour night shifts from 7.00pm to 7.00am.
Contract Type: Fixed Term Contract 12 months
About the Role
The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times.
Key Responsibilities
- Manage a caseload of Service Users within the Initial Accommodation estate.
- Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
- Conduct regular visits, report incidents, absconders, and any Service User concerns.
- Ensure timely Move on of Service Users before the final payment date.
- Arrange initial transport for Service Users to accommodation or relocation as needed.
- Maintain health and safety standards for Service Users at all times.
- Perform regular welfare checks on Service Users and accommodation sites.
- Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
- Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures.
- Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills
- Experience as a Welfare Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required due to the location of the site.
Benefits
- 25 days annual leave plus bank holidays
- Health membership with cashback on health services and retail/fitness discounts
- Life cover
- 4% employer and 4% employee pension contribution
- Laptop, phone, and equipment provided as required
- Employee Assistance Programme (EAP)
- Employee referral scheme
The successful candidate will be required to undergo a satisfactory DBS check relevant to the requirements of the role.
For more information about this opportunity, please contact Kerrie Collett.
Welfare Officer - Nights in Crowborough employer: DCV Technologies
As a Large Site Cleaner, you will be part of a dedicated team that values attention to detail and reliability, ensuring a safe and hygienic environment for all. Our company fosters a supportive work culture with opportunities for employee growth and development, making it an excellent employer for those seeking meaningful and rewarding employment. Located in a vibrant area, we offer competitive benefits and a commitment to your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Officer - Nights in Crowborough
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to DCV Technologies, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Welfare Officer - Nights in Crowborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of DCV Technologies. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at DCV Technologies. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at DCV Technologies
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with DCV Technologies.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Welfare Officer - Nights role at DCV Technologies, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show DCV Technologies that you can think critically and act effectively under pressure.
