At a Glance
- Tasks: Design and deliver scalable ServiceNow solutions for global enterprise transformations.
- Company: Join a leading tech firm with a focus on innovation and collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and drive innovation through cutting-edge technologies.
- Why this job: Be the technical authority shaping the future of ServiceNow in a dynamic environment.
- Qualifications: Proven experience in ServiceNow architecture and enterprise-scale transformations.
The predicted salary is between 80000 - 100000 £ per year.
Start Date: Immediate
Mode of working: Hybrid / 2-3 days based on-site in Crawley
Are you a ServiceNow Technical Architect with proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes and deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions? If so, our client is currently seeking a ServiceNow Technical Architect to be responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards. You will act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long-term maintainability across projects.
Your responsibilities:
- Define and maintain a scalable, future-ready ServiceNow architecture for global environments.
- Lead architecture/design workshops, gap analysis, and provide technical governance.
- Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
- Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
- Establish and enforce platform governance, design standards, and release management processes.
- Ensure compliance with GDPR, cybersecurity policies, and audit requirements.
- Drive innovation through AI, predictive intelligence, automation, and low-code/no-code capabilities.
- Support Lighthouse implementations as scalable models for global rollouts.
- Collaborate with SIAM, OCM, and IT business units to drive adoption and maturity uplift.
- Lead design authority forums; mentor developers and administrators.
- Provide hypercare support, knowledge transfer, and user training during implementations.
Essential skills/knowledge/experience:
- Proven experience delivering enterprise-scale global ServiceNow transformation programs spanning multi-country rollouts and complex IT landscapes.
- Deep expertise in ITSM Pro, CMDB/CSDM, IRM and end-to-end ServiceNow platform architecture, with demonstrated capability to design scalable and governed enterprise solutions.
- Strong experience defining and implementing CMDB strategy aligned to CSDM, including data model design, lifecycle governance, and operationalization at enterprise scale.
- Ability to deliver solution architecture and technical designs strictly aligned to customer-defined platform standards, governance models, and design authority frameworks (HT standards).
- Broader platform/solution architecture for all other ServiceNow outcomes.
- Strong communication, stakeholder management, leadership, documentation, and team collaboration.
Desirable skills/knowledge/experience:
- Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning.
- Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs.
ServiceNow Technical Architect in Crawley employer: DCV Technologies
Join a forward-thinking company that values innovation and collaboration, offering a hybrid work model in the vibrant town of Crawley. As a ServiceNow Technical Architect, you will thrive in a culture that prioritises professional growth, with opportunities to lead transformative projects and mentor fellow team members. Enjoy competitive benefits and a supportive environment that encourages creativity and excellence in delivering enterprise-scale solutions.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Architect in Crawley
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your past experiences and how you've tackled complex ServiceNow projects. Use real examples to demonstrate your expertise and problem-solving skills.
✨Tailor Your Approach
Before any interview, do your homework! Research the company and understand their ServiceNow needs. Tailor your responses to show how your skills align with their specific challenges and goals.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us can give you an edge, as we often prioritise candidates who engage with our platform.
We think you need these skills to ace ServiceNow Technical Architect in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Architect role. Highlight your experience with enterprise-scale transformations and specific ServiceNow modules like ITSM Pro and IRM. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share examples of your past projects and how they relate to the responsibilities listed in the job description. Let us know how you can drive innovation and governance in our ServiceNow implementations.
Showcase Your Technical Expertise:In your application, don't forget to showcase your deep expertise in ServiceNow platform architecture and CMDB strategy. We love seeing candidates who can demonstrate their technical knowledge and how they've applied it in real-world scenarios. Make it clear how you can contribute to our global rollouts!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at DCV Technologies
✨Know Your ServiceNow Inside Out
Make sure you brush up on your knowledge of ServiceNow, especially the modules mentioned in the job description like ITSM Pro, CMDB/CSDM, and IRM. Be ready to discuss your past experiences with these modules and how you've successfully implemented them in enterprise-scale projects.
✨Prepare for Technical Governance Questions
Since you'll be acting as the technical authority, expect questions about platform governance and design standards. Think of examples where you've established best practices or led architecture workshops, and be prepared to explain your approach to ensuring compliance with policies like GDPR.
✨Showcase Your Leadership Skills
This role requires strong leadership and stakeholder management skills. Prepare to share instances where you've mentored team members or collaborated with different business units. Highlight how you drove adoption and maturity uplift in previous projects.
✨Demonstrate Innovation and Problem-Solving
Be ready to discuss how you've driven innovation through AI, automation, or low-code/no-code capabilities in your past roles. Think of specific challenges you faced and how you creatively solved them to enhance ServiceNow implementations.
