Job Title: Procurement Call Handler
Location: Fully remote candidates can be based anywhere in the UK
Salary: GBP15 per hour
Hours: Monday Friday, 40 hours per week (8.30am 5.00pm)
Contract Type: Temporary 3-6 months
About the Role
Our client, a leading provider of housing solutions, is seeking a Procurement Call Handler to join their Property Procurement Team on a temporary basis for 3-6 months.
The role will act as the first point of contact for landlords, agents and other stakeholders, handling telephone and email enquiries and providing accurate information and support to the Procurement Team.
Key Responsibilities
- Handle incoming property procurement calls and emails.
- Respond to new business enquiries from landlords and agents.
- Provide accurate information and ensure enquiries are dealt with promptly.
- Liaise with Procurement Officers and Property Administrators to keep customers updated.
- Support the wider Procurement Team with administration and day-to-day enquiries.
- Maintain accurate and up-to-date records.
- Build positive relationships with customers, colleagues and external stakeholders.
- Provide cover and support to other members of the Procurement Team when required.
- Ensure company policies, procedures, confidentiality and data protection requirements are followed.
Required Skills
- Previous experience in customer service, call handling, administration, property or procurement.
- Excellent verbal and written communication skills.
- Confident and professional telephone manner.
- Strong organisational skills and attention to detail.
- Good IT and administration skills.
- Ability to manage multiple priorities in a remote working environment.
- Ability to handle confidential information appropriately.
Additional Information
The successful applicant MUST HOLD A CURRENT ENHANCED DBS CERTIFICATE REGISTERED ON THE UPDATE SERVICE.
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Procurement Call Handler in City of London employer: Dcv Technologies
Join a forward-thinking company that values innovation and collaboration, where as a Senior Software Engineer, you will be at the forefront of developing cutting-edge maritime navigation and radar systems. Our supportive work culture fosters continuous learning and professional growth, offering you the chance to mentor junior engineers while working on impactful projects in a dynamic environment. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
