Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and advise Service Users on welfare and safeguarding matters.
- Company: Join Wethersfield, a dedicated provider of temporary support services.
- Benefits: Enjoy a competitive salary and the chance to make a real difference.
- Why this job: Be part of a caring team that values social impact and community support.
- Qualifications: No specific qualifications required; passion for helping others is key.
- Other info: Work 12-hour shifts with a mix of day and night hours.
The predicted salary is between 24000 - 42000 £ per year.
Job Title: Welfare Officer
Location: Tunbridge Wells (site based)
Salary: £28,000-£35,000
Hours:48 hours per week (mix of day and night shifts, 12-hour shifts)
Contract Type: Fixed Term Contract 12 months
Purpose of the Role:
The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site.
The site provides safe, temporary accommodation for all service users.
Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times.
Key Responsibilities:
- Manage a caseload of Service Users within the Initial Accommodation estate.
- Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
- Conduct regular visits, report incidents, absconders, and any Service User concerns.
- Ensure timely Move on of Service Users before the final payment date.
- Arrange initial transport for Service Users to accommodation or relocation as needed.
- Maintain health and safety standards for Service Users at all times.
- Perform regular welfare checks on Service Users and accommodation sites.
- Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
- Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures.
- Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills:
- Experience as a Welfare Officer or similar role.
- Awareness of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required due to the location of the site.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the roles requirements.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
Welfare Officer employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by service users in a welfare context. Understanding these issues will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals already working in welfare or similar roles. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided support or advice in challenging situations. This will showcase your problem-solving skills and ability to handle the responsibilities of a Welfare Officer.
✨Tip Number 4
Research Wethersfield's values and mission. Tailoring your conversation to align with their goals will show your genuine interest in the position and how you can contribute to their team.
We think you need these skills to ace Welfare Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Welfare Officer. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in welfare support, safeguarding, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your capability in similar roles.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the organisation. Mention specific experiences that showcase your ability to provide advice and support to service users, and explain why you are a good fit for Wethersfield.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a Welfare Officer.
How to prepare for a job interview at DCV Technologies Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key aspects of providing advice and safeguarding support to service users, as this will show your genuine interest in the role.
✨Demonstrate Empathy
In your interview, be prepared to discuss scenarios where empathy and understanding are crucial. Share examples from your past experiences that highlight your ability to connect with individuals in need of support.
✨Know the Company
Research Wethersfield and its mission. Understanding their values and how they operate will help you align your answers with what they are looking for in a candidate, making you stand out.
✨Prepare for Shift Work Questions
Since the role involves 12-hour shifts, be ready to discuss your availability and how you manage work-life balance. Showing that you can handle the demands of shift work will reassure them of your commitment.
