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For Companies At a Glance
- Tasks: Provide hands-on IT support in a fast-paced lab environment.
- Company: Join a dynamic team in a scientific R&D laboratory.
- Benefits: Gain practical experience and develop your technical skills.
- Why this job: Make a real difference by supporting scientists with cutting-edge technology.
- Qualifications: Experience in desktop support and knowledge of Active Directory required.
- Other info: Exciting opportunities for growth in the life sciences sector.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting a Lab Engineer / Laboratory IT Support Engineer to provide hands-on IT and EUC support within a scientific / R&D laboratory environment. This is a fully onsite role, supporting scientists with laboratory PCs, instruments, and connected devices. We are looking for someone practical who has strong desktop support, Active Directory, and lab-facing IT experience. This role suits candidates who enjoy onsite, hands-on technical support in fast-paced laboratory settings.
Responsibilities
- Provide end user computing (EUC) and desktop support to scientists and lab users
- Image, build and onboard laboratory PCs and devices to the network
- Support laboratory instrumentation, device connectivity and data flows
- Troubleshoot hardware, software, network and connectivity issues
- Use ServiceNow or similar ticketing systems for incident management
- Support secure and validated environments, including GxP / non-GxP systems
- Assist with documentation, testing and validation of laboratory systems
Technologies
- Active Directory
- Hardware Support
- Network
- ServiceNow
Qualifications
- Proven experience as a Lab Engineer, Lab IT Support, EUC Engineer or Desktop Support Engineer
- Experience supporting laboratory or R&D environments
- Strong knowledge of Active Directory
- Hands-on desktop support / break-fix experience
- Understanding of networking fundamentals (IP, subnetting, connectivity)
- Experience with ServiceNow or similar ticketing systems
Desirable
- Pharma, biotech or life sciences background
- Experience supporting scientific or analytical instruments
- Exposure to validated or regulated environments
Lab Engineer employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lab Engineer
✨Tip Number 1
Get your hands dirty! Since this role is all about practical support, make sure you’re ready to showcase your hands-on skills. During interviews, share specific examples of how you've tackled technical issues in lab settings.
✨Tip Number 2
Network like a pro! Connect with professionals in the lab and IT support fields. Attend industry events or join online forums to meet people who can give you insights or even refer you to job openings.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Lab Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on IT experience, especially in lab environments. We want to see how your skills match the role, so don’t be shy about showcasing your desktop support and Active Directory knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about supporting scientists and lab users. Share specific examples of how you've tackled challenges in fast-paced settings – we love a good story!
Show Off Your Technical Skills: Be sure to mention your familiarity with ServiceNow or similar ticketing systems. We’re looking for someone who can hit the ground running, so any relevant technical skills should definitely be front and centre in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DCV Technologies Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Active Directory and desktop support. Be ready to discuss specific troubleshooting scenarios you've faced in the lab environment, as this will show your practical experience.
✨Familiarise Yourself with the Lab Environment
Research the types of laboratory instruments and devices commonly used in R&D settings. Understanding how these tools work and their connectivity will help you answer questions more confidently and demonstrate your hands-on experience.
✨Prepare for Scenario-Based Questions
Expect to be asked about real-life situations where you've had to troubleshoot issues or support users. Think of examples that highlight your problem-solving skills and ability to work under pressure in a fast-paced lab setting.
✨Show Your Team Spirit
Since you'll be supporting scientists and lab users, emphasise your communication skills and ability to work collaboratively. Share examples of how you've successfully worked with teams in the past to resolve issues and improve processes.
