At a Glance
- Tasks: Support and manage Service Users while ensuring property well-being.
- Company: Join a dedicated team focused on improving lives in Kent.
- Benefits: Enjoy a competitive salary and a stable, permanent position.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Work Monday to Friday with a supportive team environment.
The predicted salary is between 22400 - 28000 £ per year.
Job Title: Housing Officer Location: Kent Salary : £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role The Housing Officer supports and manages Service Users (SUs) within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Key Responsibilities: Supporting Service Users (SUs): Manage a caseload of 200-250 SUs. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of SUs. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today. TPBN1_UKTJ
Housing Officer employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local housing regulations and policies in Kent. Understanding the legal framework will not only help you in your role but also show us that you're proactive and knowledgeable during the interview.
✨Tip Number 2
Highlight any previous experience you have in property management or working with service users. Be ready to share specific examples of how you've successfully managed properties or supported individuals in similar roles.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you would handle difficult situations with service users. We value candidates who can navigate challenging conversations with empathy and professionalism.
✨Tip Number 4
Research our organization and be prepared to discuss how your values align with ours. Showing that you understand our mission and are passionate about supporting service users will make a strong impression on us.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities, such as supporting Service Users and managing properties, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing management, welfare support, or property inspections. Use specific examples to demonstrate your skills and how they relate to the role.
Showcase Your Skills: Mention skills that are crucial for a Housing Officer, such as communication, empathy, and organizational abilities. Provide examples of how you've used these skills in past roles to support Service Users effectively.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional.
How to prepare for a job interview at DCV Technologies Limited
✨Understand the Role
Make sure you have a clear understanding of what a Housing Officer does. Familiarize yourself with the responsibilities such as welfare visits, property inspections, and record-keeping. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Housing Officer, effective communication is key. Prepare examples from your past experiences where you successfully communicated with service users or managed conflicts. This will demonstrate your ability to handle sensitive situations with empathy and professionalism.
✨Highlight Your Organizational Abilities
The role involves managing multiple properties and service users. Be ready to discuss how you prioritize tasks and keep accurate records. Mention any tools or systems you use to stay organized, as this will show that you can handle the demands of the job.
✨Prepare Questions for the Interviewer
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges faced by Housing Officers. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.