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- Tasks: Support and manage Service Users while ensuring property well-being through inspections and welfare checks.
- Company: Join a leading provider of housing solutions making a real difference in people's lives.
- Benefits: Enjoy 25 days annual leave, health membership, life cover, and a solid pension scheme.
- Other info: A valid UK driving licence is essential; DBS and CTC checks will be conducted.
- Why this job: Make an impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Experience as a Housing Officer or similar role; strong communication and problem-solving skills required.
The predicted salary is between 24000 - 28000 £ per year.
Job Title: Housing Officer
Location: Hampshire
Salary: £28,000-£35,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Fixed Term Contract-6 months
Purpose of the Role:
Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area.
The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Duties and Responsibilities:
Supporting Service Users:
- Manage a caseload of Service Users.
- Conduct dispersals, inductions, and welfare checks.
- Signpost SUs to local services (e.g., healthcare, shops).
- Arrange and support transport or relocation as needed.
- Ensure the health, safety, and timely move-on of Service Users.
Managing Properties:
- Conduct monthly inspections and arrange necessary maintenance.
- Prepare properties for re-occupation or hand back to landlords.
- Maintain compliance with health and safety standards.
- Ensure minor repairs are completed and inventory is managed.
Required Skills:
- Experience as a Housing Officer or similar role.
- Awareness of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
Housing Officer employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Hampshire. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into the role. They can provide valuable information about day-to-day responsibilities and tips on how to excel in the position.
✨Tip Number 3
Prepare examples of your problem-solving skills and experiences working with diverse communities. Being able to share specific instances where you've made a positive impact will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant tools or methods you use to manage caseloads and property inspections. This will highlight your ability to handle the responsibilities outlined in the job description.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the duties and responsibilities outlined in the job description. Mention your understanding of diverse cultures and your empathetic approach to supporting Service Users.
Highlight Relevant Qualifications: If you have any certifications or training related to housing management or social services, be sure to include these in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DCV Technologies Limited
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users from diverse backgrounds. Make sure to demonstrate your empathetic nature during the interview by sharing examples of how you've supported individuals in challenging situations.
✨Highlight Your Problem-Solving Skills
The role requires strong problem-solving abilities. Prepare to discuss specific instances where you've successfully resolved issues, whether related to property management or supporting Service Users. This will showcase your capability to handle the responsibilities of the position.
✨Demonstrate Organisational Skills
Being well-organised is crucial for managing a caseload and conducting inspections. Bring up your planning strategies and tools you use to stay organised, as this will reassure the interviewer of your ability to manage multiple tasks effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your response to real-life situations you might face as a Housing Officer. Practise answering these types of questions, focusing on your thought process and the steps you would take to ensure the well-being of Service Users.