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- Tasks: Support service users with advice and safeguarding in a temporary accommodation setting.
- Company: Join a dedicated team focused on making a difference in people's lives.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact by helping individuals navigate their challenges and find stability.
- Qualifications: Experience in welfare support, strong communication skills, and a full UK driving licence.
Location: Crowborough
Salary: £28,000-£35,000
Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts)
Contract Type: Fixed Term Contract 12 months
Purpose of the Role: The Welfare Officer is responsible for delivering direct advice and safeguarding support to service users on site. The site provides safe, temporary accommodation for all service users. Managing an assigned caseload, the Welfare Officer conducts room checks, maintains accurate records, updates relevant systems, and follows company procedures at all times.
Key Responsibilities:
- Manage a caseload of Service Users within the Initial Accommodation estate.
- Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
- Conduct regular visits, report incidents, absconders, and any Service User concerns.
- Ensure timely Move on of Service Users before the final payment date.
- Arrange initial transport for Service Users to accommodation or relocation as needed.
- Maintain health and safety standards for Service Users at all times.
- Perform regular welfare checks on Service Users and accommodation sites.
- Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
- Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures.
- Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills:
- Experience as a Welfare Officer or similar role.
- Aware of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required due to the location of the site.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the roles requirements.
Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.
Welfare Officer in Crowborough employer: DCV Technologies Limited
Contact Detail:
DCV Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer in Crowborough
✨Tip Number 1
Network like a pro! Reach out to people in the welfare sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Welfare Officers. Think about your past experiences and how they relate to the role. Practising your answers will help you feel more confident when it’s time to shine!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your problem-solving abilities and empathy. Share specific examples of how you've made a difference in previous roles to really stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Welfare Officer in Crowborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Welfare Officer. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant experience!
Showcase Your Empathy: As a Welfare Officer, empathy is key! In your application, share examples of how you've supported diverse service users in the past. We love hearing about your ability to connect with people from different backgrounds.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showing off your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DCV Technologies Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Welfare Officer. Familiarise yourself with the key tasks like managing caseloads and conducting welfare checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Welfare Officer, empathy is crucial. Prepare examples from your past experiences where you've successfully supported individuals from diverse backgrounds. Highlight how your empathetic approach has made a difference in their lives, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as dealing with absconders or managing difficult situations. Practising your responses will help you feel more confident during the interview.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so be prepared to discuss how you manage your time and prioritise tasks. Share specific examples of how you've effectively handled multiple responsibilities in the past, ensuring you convey your ability to stay organised under pressure.