Risk and Compliance Manager in Chelmsford

Department: Compliance

Reporting to: QEHS Manager

Location: Wethersfield

Contract type: Permanent

Hours: 40 hours per week, Monday to Friday (8:30am 5:00pm)

Salary: £38,000 - £43,000 per annum

About the Role

As the Risk and Compliance Manager, you will be part of a team responsible for delivering the assurance strategy for a leading housing provider, ensuring that all relevant regulations, policies, and procedures are correctly applied, while continuously identifying opportunities to improve processes.

Key Responsibilities

• Support the delivery of the organisations risk management and assurance strategy at the accommodation site.
• Identify, assess, and mitigate operational, contractual, compliance, and reputational risks, ensuring effective controls are in place.
• Conduct audits, assurance reviews, compliance sampling, and physical site assessments to ensure adherence to company policies, procedures, and regulatory requirements.
• Manage and review incidents, CCTV processes, visitor management procedures, and site security controls, escalating concerns where appropriate.
• Support operational teams with business continuity, safeguarding, and health and safety compliance to promote a safe environment for residents and staff.
• Review compliance documentation, incident reporting, and certification records to ensure accuracy, completeness, and adherence to required standards.
• Develop, implement, and monitor corrective action plans following audits, inspections, and assurance reviews.
• Provide guidance, support, and training to colleagues to promote a strong culture of risk awareness, accountability, and continuous improvement.
• Produce reports and management information for senior leadership to support performance monitoring and informed decision-making.
• Work collaboratively with internal stakeholders and external partners to support operational effectiveness, service quality, and the wellbeing of vulnerable service users.

Required Skills

• Health & Safety and risk management background, with knowledge of compliance, assurance, and safe operational practices (Essential).
• GCSE or higher education qualification, with additional training or certification in audits, risk, or compliance (desirable).
• Minimum of 2 years experience in a similar risk, compliance, or operational assurance role, with a proven track record of incident management and delivery.
• Strong understanding of compliance and risk within a public or private sector service environment.
• Excellent people and stakeholder management skills, with the ability to influence and engage colleagues and external partners at all levels.
• Strong communication and report writing skills, with the ability to produce clear, accurate management information for senior stakeholders.
• Ability to work effectively in a fast-paced, pressurised environment, managing multiple priorities and tight deadlines.
• Strong organisational, planning, and prioritisation skills with a structured and detail-focused approach.
• Competent in Microsoft Office applications and able to quickly learn and adapt to new systems and tools.
• Full UK driving licence with access to a vehicle.

Benefits

• 25 days annual leave plus bank holidays
• Health membership with cashback on health services and retail/fitness discounts
• Life cover
• 4% employer and 4% employee pension contribution
• Laptop, phone, and equipment provided as required
• Employee Assistance Programme (EAP)
• Employee referral scheme

Additional Information

The successful candidate will be required to undergo a satisfactory DBS check relevant to the requirements of the role. Please ensure you meet the essential experience requirements before applying.

For more information about the role, please contact Kerrie Collett.