At a Glance
- Tasks: Engage with high-value customers and manage sales accounts daily.
- Company: DCTUK.com is a game-changer in the flooring industry, prioritising innovation and customer satisfaction.
- Benefits: Enjoy a bonus structure, private medical insurance, pension contributions, and free lunch Fridays!
- Other info: 28 holidays per year, including bank holidays, and a focus on work-life balance.
- Why this job: Join a vibrant team that values personal growth and offers ongoing training in a relaxed environment.
- Qualifications: Some telesales experience preferred; passion for customer service and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
DCTUK.com is looking for Commercial Sales Executives to join the current commercial sales team that predominantly manages our high yield customer accounts. You\'ll have the energy of Usain Bolt mixed with the empathy of Martin Lewis combined with the drive of Richard Branson. We\'ll look after you! Every team member enjoys:
- A comprehensive bonus structure that can provide an extra 2k a month on top of your basic salary. Not pie in the sky targets but achievable KPIs.
- Non Contributory Private medical insurance that improves as you progress with the business.
- Contributory Pension contributions that grow the longer you stick around.
- Free lunch Fridays every week.
- One on one ongoing sales training with external consultants.
- A positive work environment that cares for you as a person and is willing you to succeed and improve personally and professionally.
DCTUK.com is a disrupter in the flooring industry and we\'re doing things differently! We\'re not suited and booted we\'re the ripped jeans and hoodie of the industry and our passion is to deliver for our customers every single time. The role requires passion, the ability to listen to a customer and identify their needs, a desire for self-improvement, and a candidate capable of managing accounts that can spend in excess of a hundred thousand pounds per year.
The successful candidate will be responsible for presenting DCTUK\'s entire portfolio of commercial floor coverings to address a variety of applications, aesthetics, and budget requirements. Specific responsibilities include daily sales calls, building relationships with existing customers, continually prospecting for viable new accounts, and ensuring DCTUK\'s performance targets are met at an individual and corporate level.
Holidays: 28 per year including bank holidays
Work Location: In person
Responsibilities
- Understand DCTUK’s mission and ambitions and work together with the rest of the team to achieve them.
- Achieve individual and corporate sales targets on a monthly basis.
- Daily outbound calling to follow up sample requests, quotations, and new business.
- Nurturing and servicing new and repeat customers on a daily basis and identifying customers that should require a higher level of service without neglecting smaller customers.
- Making intelligent decisions about pricing and upholding suitable levels of profitability with each order.
- Valuing every inbound lead provided and maximising opportunities by leveraging the latest technologies such as LinkedIn invitations, email follow-ups, and video quotations.
Desired skills and experience
Skills:
- A passion for bringing repeat customers on board and servicing them to a high standard.
- A flair for organisation and ensuring notes and customer orders are added to the system correctly and without errors.
- Confident phone manner with an impatience to get the next order on the system to hit targets and take your sales to the next level.
- Good English and maths abilities.
Experience:
- Some telesales experience would be desirable.
- Some B2B sales in particular within the flooring or construction sector would be desirable.
Our core values:
Honesty - Honesty and integrity are the core of our business. Clear communication within our team and with our customers is our priority to ensure that their needs are met.
Innovate - Disrupt from good to GREAT: we are constantly seeking new and better ways to do things in order to stay ahead of the curve within the flooring industry and have fun along the way.
Discipline - Consistency is key. We are organised and efficient in our work and we do our best to not let distractions and disruptions get in the way of productivity. We do things properly, we move fast, and keep it simple.
Unstoppable - we are an unstoppable team and we don’t give up when things get tough. Instead, we are relentless, we are focused, and we keep pushing through in order to find ways to overcome any challenges that may come our way. Let’s go.
#J-18808-LjbffrSales Executive, Liverpool employer: DCTUK Group
DCTUK.com is an exceptional employer that fosters a vibrant and supportive work culture in Liverpool, where every team member is valued and encouraged to thrive. With a comprehensive bonus structure, non-contributory private medical insurance, and ongoing sales training, employees are equipped for personal and professional growth while enjoying perks like free lunch Fridays. Join us in revolutionising the flooring industry with a passionate team that prioritises honesty, innovation, and resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive, Liverpool
✨Tip Number 1
Familiarise yourself with DCTUK's products and services. Understanding the specifics of their commercial floor coverings will allow you to speak confidently about how they can meet customer needs during your interactions.
✨Tip Number 2
Leverage LinkedIn to connect with current employees or industry professionals. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to demonstrate your sales skills through role-playing scenarios. Practising how you would handle customer objections or present products can showcase your confidence and ability to think on your feet.
✨Tip Number 4
Showcase your passion for customer service in your conversations. DCTUK values empathy and a strong desire to meet customer needs, so be ready to share examples of how you've successfully built relationships in past roles.
We think you need these skills to ace Sales Executive, Liverpool
Some tips for your application 🫡
Understand the Company Culture:DCTUK.com values a relaxed and innovative work environment. Reflect this in your application by using a conversational tone and showcasing your personality. Mention how you align with their core values of honesty, innovation, discipline, and being unstoppable.
Highlight Relevant Experience:Emphasise any telesales or B2B sales experience, particularly in the flooring or construction sector. Provide specific examples of how you've successfully managed customer accounts and met sales targets in the past.
Showcase Your Passion:Demonstrate your enthusiasm for sales and customer service. Use anecdotes to illustrate your ability to listen to customers, identify their needs, and provide tailored solutions that lead to repeat business.
Tailor Your CV and Cover Letter:Customise your CV and cover letter to reflect the job description. Use keywords from the posting, such as 'high yield customer accounts', 'daily sales calls', and 'achievable KPIs' to ensure your application stands out to the hiring team.
How to prepare for a job interview at DCTUK Group
✨Show Your Passion
DCTUK.com is looking for someone with a genuine passion for sales and customer service. Be sure to express your enthusiasm for the role and the flooring industry during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Listening Skills
The ability to listen and identify customer needs is crucial for this role. Prepare to discuss how you've successfully listened to clients in previous positions and tailored your approach to meet their specific requirements.
✨Highlight Your Organisational Flair
With a focus on managing high-yield accounts, showcasing your organisational skills is key. Bring up instances where you effectively managed multiple accounts or projects simultaneously, ensuring accuracy and attention to detail.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises that simulate sales calls or customer interactions. Practise common sales scenarios beforehand, focusing on how to handle objections and close deals effectively while maintaining a friendly and approachable manner.