At a Glance
- Tasks: Lead strategic operations to optimise performance and drive growth.
- Company: Dynamic company focused on innovation and inclusivity.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Other info: Join a team that values diversity and continuous personal growth.
- Why this job: Shape the future of our brand while making a real impact.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
Reports To: CEO/Founder
Directly Responsible For: All staff in the company working alongside the COO.
Job Purpose: Optimise the company's operating capabilities, build structure, accountability and repeatability ensuring the customer always receives on-time, high quality products and service. Lead on strategies to safeguard assets and stock while achieving growth targets and profit margins. Team up with management to implement business strategies.
Objectives of this role:
- Develop & Drive organisational vision, operational strategy, and hiring levels/plans.
- Translate strategy into actionable steps for growth, implementing organisation-wide goal setting, performance management, and annual operations planning.
- Work with the COO to ensure operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organisational goals are met.
- Serve as strategic thought partner to the Consumer Business Unit and broader organization.
- Build our brand awareness in the European market.
- Look ahead at trends and commercial information and plan for the future to ensure we always move forwards as a business.
Main Responsibilities and Duties:
- Work with COO to performance manage staff members; sickness, capability, conduct and disciplinary/grievance issues.
- Effectively lead teams through the implementation of all company policies and procedures.
- Analyse internal operations and identify areas for process enhancement.
- Implement business strategies and plans that align with the short- and long-term objectives.
- Drive the company's operating capabilities to surpass customer satisfaction and retention, and company goals.
- Assess and implement improved processes and new technologies and collaborate with management regarding the implementation of these improvements.
- Manage expenses aggressively to ensure that the company achieves profitability and introduce tactical initiatives to address theft and other losses.
- Develop frameworks, methodologies and conceptual approaches needed to provide guidance for meeting client marketing objectives.
- Develop specific action plans with business leaders in Merchandising, Marketing, Store Operations and Supply Chain to realise opportunities, address shortfalls, and implement a longer-term corporate vision.
- Create executive communication material to assist with trade-off and decision making.
- Identify, assess, and evaluate new business opportunities, including strategic partnerships.
- In cases where testing is required, design, implement, and supervise field implementation of new programs and ideas.
- Cultivate new and existing client business development opportunities for the Customer Experience Practice.
- Collaborate to create a digital strategy and roadmap for an optimized and connected customer experience.
- Teach and inspire others to adopt empathic and creative approaches to solving strategic business problems.
Quality Assurance:
- Helping the company to promote high morale and communicate the company's operating policies and safety measures.
- Ensuring compliance with laws and regulations.
- Ensure the company procedures comply with employment regulations.
- Making sure that all employees are compliant with company policies.
Additional Commitments:
- Work in accordance with the Company's commitment to Equality, Diversity and Inclusion and promote and positively encourage Equality, Diversity and Inclusion practices.
- Comply at all times with the Company's Health and Safety Policy and Procedures which are underpinned by the latest legislative requirements for Health and Safety at work, undertaking all mandatory training.
- Undertake all duties in accordance with the Data Protection Act and General Data Protection Regulation (GDPR).
- Support, engage and promote the Company's values in all aspects of your role, working cooperatively with colleagues.
- Undertake continuous development on a personal and professional basis relevant to the post and as appropriate.
- Undertake such other duties as may reasonably be required to support the business.
Strategic Operations & Growth Director in Liverpool employer: DCT Recruitment
As a Strategic Operations & Growth Director, you will thrive in a dynamic and inclusive work culture that prioritises employee development and collaboration. Our company is committed to fostering a supportive environment where innovative ideas are encouraged, and your contributions directly impact our growth and success in the European market. With competitive benefits and a focus on work-life balance, we offer a rewarding career path for those looking to make a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Operations & Growth Director in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're not just looking for any job, but the right fit for both you and them.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strategic Operations & Growth Director in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Strategic Operations & Growth Director role. Highlight your experience in optimising operations and driving growth, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams and implemented strategies in your previous roles. Share examples of how you've built inclusive cultures and driven performance management, as these are key aspects of the job.
Be Data-Driven:Since the role involves analysing internal operations and identifying areas for improvement, include any relevant metrics or data from your past experiences. This will demonstrate your ability to make informed decisions and drive results.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. We can't wait to hear from you!
How to prepare for a job interview at DCT Recruitment
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent developments. Understanding their operational strategies and growth targets will help you align your answers with their goals, showing that you're not just interested in the role but also in contributing to their vision.
✨Prepare Your Success Stories
Think of specific examples from your past experiences that demonstrate your ability to optimise operations, lead teams, and drive growth. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see how you can add value.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company’s challenges. Inquire about their current operational strategies or how they plan to enhance customer satisfaction. This shows your strategic thinking and genuine interest in the position.
✨Showcase Your Leadership Style
As a Strategic Operations & Growth Director, your leadership approach is crucial. Be ready to discuss how you foster an inclusive culture, manage performance, and inspire teams. Highlight your experience in building accountability and repeatability within operations to ensure success.
