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For Companies At a Glance
- Tasks: Lead CRM product development and manage project delivery for clients.
- Company: Join a Microsoft Gold Partner consultancy known for its rapid growth and innovation.
- Benefits: Enjoy a hybrid work setup, bonus scheme, pension, and generous holiday allowance.
- Why this job: Be part of a dynamic team shaping CRM strategies and enhancing customer engagement.
- Qualifications: Must have qualifications in Microsoft Dynamics 365 functions.
- Other info: This is a full-time, permanent role based in the West Midlands.
The predicted salary is between 72000 - 108000 £ per year.
DCS Technology, in partnership with our client who are a Microsoft Gold Partner and consultancy, is searching for a Senior CRM Consultant to join their rapidly growing team based in the Midlands.
As a CRM Consultant, you will be vital in leading the development of clients' CRM product stream, from managing the governance and operational delivery of projects to road mapping future CRM strategy.
- Support sales: Act as point of escalation to project managers and junior consultants in complex consultancy queries.
- Liaise with business SMEs in teams such as sales and marketing to create effective and informative content to maximise customer engagement.
- Act as a key point of contact for projects, managing the capacity, performance, and progress of CRM business.
- Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services.
Hold qualifications in Microsoft Dynamics 365 functions. Bonus scheme, company pension, holiday allowance, and more!
Working set-up: Hybrid (Mixture of office and home based). Full time and permanent.
Consultant (Remote) employer: DCS Technology
Contact Detail:
DCS Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultant (Remote)
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, as this is a key requirement for the role. Consider taking online courses or certifications to deepen your understanding and showcase your commitment to potential employers.
✨Tip Number 2
Network with professionals in the CRM field, especially those who work with Microsoft Gold Partners. Attend industry events or join relevant online forums to connect with others and gain insights into the latest trends and best practices.
✨Tip Number 3
Prepare to discuss your experience in managing CRM projects and how you've successfully navigated complex consultancy queries. Be ready to provide specific examples that demonstrate your problem-solving skills and ability to lead teams.
✨Tip Number 4
Research the company culture of the consultancy you're applying to. Understanding their values and mission can help you tailor your approach during interviews and show that you're a good fit for their team.
We think you need these skills to ace Consultant (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM consulting, particularly with Microsoft Dynamics 365. Use specific examples of past projects where you led governance and operational delivery.
Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to manage complex consultancy queries and your experience liaising with business SMEs. Show how your skills align with the company's needs and their CRM strategy.
Highlight Relevant Qualifications: Clearly list your qualifications in Microsoft Dynamics 365 functions. If you have any additional certifications or training that relate to CRM systems, make sure to include those as well.
Showcase Your Communication Skills: Since the role involves liaising with various teams, demonstrate your strong communication skills in your application. Provide examples of how you've effectively created content to maximise customer engagement in previous roles.
How to prepare for a job interview at DCS Technology
✨Showcase Your CRM Expertise
Make sure to highlight your experience with Microsoft Dynamics 365 during the interview. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your capability and confidence in handling CRM systems.
✨Understand the Company’s CRM Strategy
Research the company’s current CRM strategies and any recent developments they’ve made. This knowledge will allow you to ask insightful questions and show that you’re genuinely interested in how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage complex consultancy queries. Think of examples from your past experiences where you successfully navigated similar situations and be ready to share those stories.
✨Demonstrate Strong Communication Skills
As a consultant, effective communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to explain technical concepts in a way that non-technical stakeholders can understand, as this will be crucial in liaising with business SMEs.
