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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support, manage IT infrastructure, and lead projects.
- Company: Join a dynamic, employee-owned legal firm focused on innovation and collaboration.
- Benefits: Enjoy a diverse work environment and opportunities for skill development.
- Why this job: Perfect for tech-savvy individuals eager to make an impact in a legal setting.
- Qualifications: No specific experience required; just a proactive attitude and willingness to learn.
- Other info: Diversity is celebrated here; everyone is treated fairly and inclusively.
The predicted salary is between 30000 - 48000 £ per year.
My client is an Employee Owned Legal firm, looking for a proactive and versatile IT professional to join their team. This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You'll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. This is an excellent opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment.
Key Responsibilities:
- 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune
- Managing and maintaining the firm's IT infrastructure - general understanding of LAN & WAN connectivity
- Liaising with external IT providers and suppliers
- Supporting and developing Practice and Case Management software
- Leading and assisting with IT projects and the introduction of new systems
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality.
IT Systems Support employer: DCS Recruitment
Contact Detail:
DCS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure AD, Microsoft 365, and InTune. Having hands-on experience or relevant certifications in these areas can significantly boost your confidence during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved IT issues. Be ready to discuss how you approached these challenges and the impact of your solutions on the organisation.
✨Tip Number 3
Research the company’s current IT infrastructure and any recent projects they’ve undertaken. This knowledge will not only help you tailor your responses but also demonstrate your genuine interest in contributing to their team.
✨Tip Number 4
Network with professionals in the legal tech space or join relevant online forums. Engaging with others in the industry can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace IT Systems Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Azure AD, Microsoft 365, and InTune. Emphasise any previous roles where you managed IT infrastructure or liaised with external providers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the legal sector. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to contribute to IT projects.
Showcase Technical Skills: Clearly list your technical skills related to 1st and 2nd line support, as well as any experience with Practice and Case Management software. This will help the employer see your fit for the role at a glance.
Highlight Soft Skills: Don’t forget to mention soft skills such as communication and teamwork. Since the role involves liaising with third-party providers and working on projects, these skills are crucial for success.
How to prepare for a job interview at DCS Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with Azure AD, Microsoft 365, and InTune. Highlight specific examples of how you've solved IT issues in the past, as this role requires both 1st and 2nd line support.
✨Demonstrate Problem-Solving Abilities
Since the job involves troubleshooting, be ready to walk through your thought process when faced with a technical problem. Employers appreciate candidates who can think critically and approach challenges methodically.
✨Understand the Legal Environment
Familiarise yourself with the unique IT needs of a legal firm. Showing that you understand the importance of confidentiality and data protection in this sector can set you apart from other candidates.
✨Prepare Questions for Them
Have a few insightful questions ready about their IT infrastructure or upcoming projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
