Project Administrator in Dudley

We are seeking an experienced and highly organised Project Administrator to join our growing Fire Protection team. This is a fast‑paced role supporting the delivery of fire safety and compartmentation projects across housing association and social housing contracts. The successful candidate will have previous experience in a similar role, coordinating engineers’ schedules, liaising with tenants, and providing administrative support to ensure projects are delivered efficiently and to a high standard.

Key Responsibilities

• Scheduling appointments and coordinating workloads for field‑based engineers.
• Liaising with housing association representatives, residents, and tenants to arrange access and appointments.
• Managing and updating project information within company software systems.
• Maintaining accurate records, spreadsheets, and project documentation.
• Monitoring project progress and assisting with contract administration.
• Handling incoming enquiries and providing excellent customer service.
• Producing reports and correspondence using Microsoft Office applications.
• Supporting project managers to ensure works are completed within agreed timescales.
• Ensuring compliance with company procedures and client requirements.

Essential Requirements

• Proven experience in a Project Administrator, Scheduler, Planner, or similar administrative role.
• Previous experience scheduling appointments for engineers or field‑based operatives.
• Experience liaising directly with housing tenants and residents.
• Strong understanding of housing association and social housing contracts.
• Knowledge and understanding of fire compartmentation and fire protection works.
• Excellent organisational skills with the ability to manage multiple priorities.
• Proactive approach with the ability to work efficiently under pressure.
• Strong communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Confidence using Microsoft Office packages, particularly Excel and Word.
• Experience using in‑house databases and software management systems.

Desirable

• Experience working within the fire protection, passive fire protection, construction, or compliance sectors.
• Knowledge of fire door and compartmentation programmes.
• Experience working within planned maintenance or compliance contracts.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work within a growing and reputable fire protection business.
• Ongoing training and professional development.
• Supportive and collaborative working environment.
• Career progression opportunities.

If you are an organised, proactive administrator with experience coordinating engineers and working within social housing and fire protection environments, we would like to hear from you.