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For Companies At a Glance
- Tasks: Support the sales team with quotes, client communication, and project coordination.
- Company: Join a diverse and inclusive company focused on teamwork and client satisfaction.
- Benefits: Enjoy a competitive salary, friendly environment, and opportunities for growth and training.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on client experiences.
- Qualifications: Previous experience in sales support or customer service is preferred; strong communication skills are essential.
- Other info: Work hours are Monday to Friday, 8:30am to 5:00pm in Haslingden.
The predicted salary is between 22700 - 25200 £ per year.
Job Title: Sales Support / Account Manager
Salary: 27,000 – 30,000 per annum
Hours: Monday to Friday, 8:30am to 5:00pm
Location: Haslingden, Rossendale
Overview:
We are seeking a highly organized, proactive, and detail-oriented individual to join our team as a Sales Support / Account Manager. This role is vital in providing administrative and operational support to our sales team, ensuring smooth execution of processes and enhancing the overall client experience. You will be responsible for handling quotes, managing project timelines, liaising with clients, and supporting account managers to help streamline workflow and drive success.
Key Responsibilities:
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Prepare and issue accurate quotes and proposals in a timely manner
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Provide daily administrative support to the sales team
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Act as the primary point of contact for assigned accounts, handling routine client communications and queries
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Assist with project coordination from initial enquiry through to delivery and aftercare
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Track progress of orders and projects, ensuring deadlines are met
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Maintain and update CRM systems and internal databases
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Generate reports and assist in sales forecasting and pipeline tracking
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Work closely with internal departments (e.g., production, finance, logistics) to ensure client requirements are met
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Follow up on quotes and outstanding information to support the sales process
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Ensure high levels of customer satisfaction through excellent service and support
Skills & Experience Required:
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Previous experience in a Sales Support, Customer Service, or Account Management role
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Strong administrative skills and attention to detail
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Excellent verbal and written communication skills
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Ability to manage multiple projects and priorities simultaneously
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Comfortable working in a fast-paced, team-oriented environment
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Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM software is a plus
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A proactive, self-motivated approach with a strong problem-solving mindset
What We Offer:
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Competitive salary ( 27,000 – 30,000)
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Friendly and supportive team environment
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Opportunity to work closely with senior sales professionals and grow within the role
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On-the-job training and ongoing development
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
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Sales Support/Account Management employer: DCS Recruitment Limited
Contact Detail:
DCS Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support/Account Management
✨Tip Number 1
Familiarise yourself with our company and the specific role of Sales Support/Account Management. Understanding our products, services, and client base will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current employees or professionals in similar roles. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experiences in sales support or account management. Be ready to share specific examples of how you've successfully managed client relationships or streamlined processes in past roles.
✨Tip Number 4
Demonstrate your proficiency with Microsoft Office and any CRM software during the interview. You might be asked to perform a task or answer questions that showcase your technical skills, so brush up on these tools beforehand.
We think you need these skills to ace Sales Support/Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, or account management. Use specific examples that demonstrate your strong administrative skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and problem-solving mindset. Mention how your previous experiences align with the responsibilities of the Sales Support / Account Manager role.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent verbal and written communication skills. Provide examples of how you've successfully managed client communications and queries in past roles.
Showcase Teamwork and Adaptability: Demonstrate your ability to work in a fast-paced, team-oriented environment. Include instances where you collaborated with different departments or managed multiple projects simultaneously.
How to prepare for a job interview at DCS Recruitment Limited
✨Showcase Your Organisational Skills
As a Sales Support/Account Manager, being organised is key. Prepare examples of how you've successfully managed multiple projects or tasks in the past, highlighting your attention to detail and ability to prioritise effectively.
✨Demonstrate Communication Prowess
Excellent verbal and written communication skills are essential for this role. Be ready to discuss how you've handled client communications and resolved queries in previous positions, showcasing your ability to maintain strong relationships.
✨Familiarise Yourself with CRM Systems
Since proficiency in CRM software is a plus, do some research on common systems used in sales support. If you have experience with any specific tools, be prepared to discuss how you've used them to enhance workflow and client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to coordinate projects or manage client expectations, and be ready to explain your thought process and outcomes.
