At a Glance
- Tasks: Join us as a Field Service Technician, diagnosing and repairing electric vehicles and equipment.
- Company: We're a fast-growing company specialising in electric trucks and materials handling equipment since 2000.
- Benefits: Enjoy a competitive salary, company vehicle, mobile phone, and 25 holidays plus bank holidays.
- Why this job: Be part of an innovative team, making a real impact in the electric vehicle industry.
- Qualifications: You need a strong electrical background and experience in mechanical or auto electrical engineering.
- Other info: This role requires flexibility to work away from home and offers great earning potential.
The predicted salary is between 28000 - 42000 £ per year.
Field Service Technician – epowered units / trucks/vehicles
We are looking for field engineers for our fast-growing company that will be based around the North West.
- Salary up to 35,000 negotiable – Overtime Each Month (time and a half)
- Dinners/Lunches – Company Credit Card
- 25 holidays plus Bank Holidays
- Mobile phone/I-pad
- Company Vehicle
- Workplace pension/Death in Service
Duties include fault finding and diagnostics on road legal electric trucks, electric street vacuums, electric tow tugs and a wide range of electric passenger vehicles.
Duties include servicing, maintaining and fault diagnostics for our range of electrically powered equipment, EV Trucks and battery powered handling equipment. Must have a strong electrical background and be confident with trouble shooting and diagnosing in the field and workshop. This role is field-based, and the candidate must be able to stay away some nights when required.
We are interested in talking to engineers based in the Midlands about the role
Job brief
This is an opportunity within our company for a professional Technician to join our team, you will be providing service, repair and customer support during field visits to deliver the desired customer service experience.
You will be required to report to our service team with the following responsibilities:
- Service and repair of vast range of electric powered trucks and lifting equipment
- Advanced fault finding, diagnostics
- Provide timely and detailed service reports
- Follow all company\’s procedures and protocols
- Van stock management
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
- LOLER & Thorough examinations
- Build positive relationships with customers
Requirements
- Proven field service experience
- Electrical Biased
- Extensive experience in Mechanical Engineering, Auto Electrical Engineering including a wide range of equipment such as material handling, lifting products and electric trucks.
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy
- Ability to work flexible hours
- Ability to work away from home when required
- Full and clean driving licence
- Technical degree or certification
- Experience and knowledge of both AC and DC motors
Salary is negotiable depending on the right individual. This is an excellent opportunity with a good earning potential and potential for advancement.
THE COMPANY
We specialise in the sale, service and hire of niche electric trucks and vehicles as well as specialist materials handling equipment. Established in 2000, They are currently looking to strengthen the service offering and enhance the service experience of our customers.
Package
Salary (negotiable)
Workplace pension
25 Holidays + Bank Holidays (under review)
Death in Service
Mobile Phone
i-Pad
Company Vehicle
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
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Field Service Technician - epowered units/trucks/vehicles employer: DCS Recruitment Limited
Contact Detail:
DCS Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - epowered units/trucks/vehicles
✨Tip Number 1
Familiarise yourself with the latest technologies in electric vehicles and equipment. Understanding the specifics of electric trucks, street vacuums, and battery-powered handling equipment will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the field service industry, especially those who work with electric vehicles. Attend relevant workshops or seminars to meet potential colleagues and learn about the latest trends and challenges in the sector.
✨Tip Number 3
Prepare for practical assessments by brushing up on your troubleshooting skills. Being able to demonstrate your ability to diagnose and repair electric equipment on the spot can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves direct interaction with clients, emphasising your ability to build positive relationships and communicate effectively will make you a more attractive candidate.
We think you need these skills to ace Field Service Technician - epowered units/trucks/vehicles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field service, particularly with electric vehicles and equipment. Emphasise your electrical background and any specific skills related to troubleshooting and diagnostics.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of their services and how your skills align with their needs, especially in providing excellent customer service during field visits.
Highlight Relevant Qualifications: Include any technical degrees or certifications you possess, particularly those related to electrical engineering or mechanical engineering. This will demonstrate your qualifications for the role and your ability to handle the technical aspects of the job.
Showcase Problem-Solving Skills: In your application, provide examples of past experiences where you successfully diagnosed and resolved technical issues. This will illustrate your capability to troubleshoot effectively in both field and workshop settings.
How to prepare for a job interview at DCS Recruitment Limited
✨Showcase Your Technical Skills
Make sure to highlight your electrical and mechanical engineering experience during the interview. Be prepared to discuss specific projects or challenges you've faced, particularly those involving electric vehicles or similar equipment.
✨Demonstrate Problem-Solving Abilities
Since the role involves fault finding and diagnostics, be ready to share examples of how you've successfully troubleshot issues in the past. This will show your potential employer that you can think on your feet and handle challenges effectively.
✨Emphasise Customer Service Experience
As a Field Service Technician, you'll be interacting with customers regularly. Highlight any previous experience you have in customer service and how you’ve built positive relationships with clients, as this is crucial for delivering a great service experience.
✨Prepare for Flexibility Questions
Since the job requires working away from home and flexible hours, be ready to discuss your availability and willingness to adapt to the demands of the role. Showing that you're open to travel and can manage your time effectively will be a plus.