At a Glance
- Tasks: Drive commercial growth and manage key customer relationships in a dynamic environment.
- Company: Join DCS Group, a family-owned business partnering with top FMCG brands.
- Benefits: Enjoy life cover, pension, medical cash plan, and a Cycle to Work scheme.
- Why this job: Shape the future of commercial excellence while developing your career.
- Qualifications: Strong commercial awareness and excellent communication skills required.
- Other info: Dynamic culture that values innovation and supports long-term career progression.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the National Account Manager role at DCS Group (UK) Ltd. At DCS Group, we partner with some of the world’s most recognised FMCG brands and work closely with major UK retailers. We combine the scale of a national business with the agility and values of a family‑owned organisation. We are now looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio.
The Role
As a National Account Manager, you will take full ownership of your customer strategy, delivering sales and margin targets while strengthening relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will build and manage accurate volume and value forecasts, lead joint business planning, drive core range distribution and use category and shopper insight to support growth. The role also involves managing customer investment, modelling long‑term plans, analysing ROI and using EPOS data to identify opportunities.
Key Responsibilities
- Deliver supplier objectives through effective joint business plans.
- Develop strong customer understanding across KPIs, formats, strategy and the competitive landscape.
- Own and implement the customer strategy.
- Lead collaborative forecasting for volume and value.
- Build commercial models and long‑term customer plans, analysing investment and return.
- Manage customer investment, invoices, claims, rebates and accruals.
- Influence range, space and distribution.
- Track and interpret EPOS data to support decision making.
- Monitor competitor activity and provide insight.
- Prepare clear reports for internal and external stakeholders.
- Ensure all activities relating to medicines or medical devices meet GDP requirements.
About You
You will bring strong commercial awareness, confidence working with forecasts and financial models, and the ability to influence at all levels. You should have excellent communication and negotiation skills, solid analytical ability and experience building customer plans. You will be proactive, results focussed and comfortable working in a fast‑paced commercial environment. A good standard of GCSE Maths and English is required.
Key Skills and Experience
- Results focused with initiative and a proactive mindset.
- Strong customer focus and first‑rate stakeholder management.
- Excellent negotiation, communication and presenting skills.
- Category management experience.
- Solid forecasting and commercial modelling skills.
- Good analytical skills and confidence using Excel, PowerPoint and email.
- Understanding of P&L ownership and commercial levers.
- Strong planning and organisation, able to run effective meetings.
Training Provided
- Health and Safety Induction
- Integrated Management System Induction
- GDP
- AML
- DPSSI
Why Join DCS Group?
At DCS, we are proud of our dynamic, fast‑paced and people‑first culture. You will join a collaborative team in a business that invests in development, encourages innovation and supports long‑term career progression.
Benefits
- Life cover
- Pension
- Medical cash plan
- Cycle to Work scheme
- Staff shop
Join us and help shape the future of commercial excellence at DCS Group.
National Account Manager employer: DCS Group (UK) Ltd
Contact Detail:
DCS Group (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DCS Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DCS Group’s key customers and recent projects. Show us you’re not just another candidate; demonstrate your knowledge and passion for the role!
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you’ll need to influence stakeholders. Role-play with a friend to get comfortable discussing strategies and presenting your ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the National Account Manager role. Highlight your commercial awareness, forecasting skills, and any relevant category management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for DCS Group. Share specific examples of how you've driven commercial growth or built strong customer relationships in the past.
Showcase Your Analytical Skills: Since the role involves analysing ROI and using EPOS data, make sure to mention any relevant experience you have with data analysis. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at DCS Group (UK) Ltd
✨Know Your Numbers
As a National Account Manager, you'll need to be comfortable with forecasts and financial models. Brush up on your Excel skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of how you've analysed ROI or managed customer investments.
✨Understand the Customer Landscape
DCS Group values strong customer understanding. Research their key customers and competitors before the interview. Be prepared to discuss how you would approach building relationships and driving growth within their specific portfolio.
✨Showcase Your Negotiation Skills
Excellent negotiation skills are crucial for this role. Think of a time when you successfully influenced a decision or secured a deal. Be ready to share this story and highlight the strategies you used to achieve your goals.
✨Prepare for Collaborative Discussions
The role involves leading joint business planning and collaborative forecasting. Practice articulating your approach to teamwork and how you would facilitate effective meetings. Highlight any experience you have in managing cross-functional teams or projects.