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For Companies At a Glance
- Tasks: Manage overdue accounts, resolve disputes, and maintain customer relationships.
- Company: Join DCS Group, a leader in the industry with 30 years of growth.
- Benefits: Enjoy life cover, pension, free breakfast, and a focus on well-being.
- Why this job: Be part of a dynamic team, work with top brands, and grow your career.
- Qualifications: Strong communication skills, detail-oriented, and basic credit control knowledge required.
- Other info: Experience with Sage software is a plus, but not essential.
The predicted salary is between 28800 - 43200 £ per year.
Exciting Opportunity: Join Our Team as a Junior Credit Controller! Are you ready to take your career to the next level? We’re on the lookout for a dynamic and enthusiastic Junior Credit Controller to join our thriving team, working 40 hours per week from 9-5 at our vibrant Banbury site in Oxfordshire.
Why This Role is Exciting:
As a Junior Credit Controller at DCS Group, you'll be at the heart of our operations, playing a pivotal role in maintaining our financial health and driving business success.
Your day-to-day responsibilities will include:
- Credit Control & Debt Collection: Monitor and manage overdue accounts, follow up with customers to ensure timely payments. Issue payment reminders and assist with the collection process through calls and emails.
- Dispute Resolution: Investigate and resolve any payment disputes or discrepancies in coordination with senior credit controllers, customers, and other departments.
- Collaboration: Work closely with other members of the finance, sales and commercial teams to streamline processes and dispute resolution.
- Customer Relations: Build and maintain positive relationships with customers while ensuring adherence to payment terms. Handle customer inquiries professionally, aiming for a win-win outcome.
- Customer Account Management: Maintain up-to-date records of customer accounts, track outstanding balances, and handle basic queries regarding invoices and payments.
Experience/Competencies Required:
- Strong communication skills, both written and verbal, with the ability to interact effectively with customers and internal teams.
- Excellent organisational and time-management abilities.
- Detail-oriented with a high level of accuracy in handling financial data.
- Basic understanding of credit control practices and debt management.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to handle challenging situations.
- Experience of using Sage accountancy software and databases would be advantageous, but not essential.
Why Join DCS Group?
- Core Benefits: Life cover, pension, medical cash plan, Cycle to Work scheme, Free Breakfast, a subsided café and a focus on well-being.
- Incredible Work Environment: Work with the world's leading brands like Procter & Gamble, Unilever, and Danone. Our state-of-the-art facilities and 30 years of growth make us a leader in the industry.
- Career Growth: We offer more than just a job – we provide a dynamic, fun, and supportive workplace with exciting opportunities for career progression.
- Family-Owned Values: As a family business, we care about our people and their well-being, creating a welcoming and inclusive culture.
Ready to Make an Impact? If you’re ready to join a company that’s passionate about its people, its brands, and its growth, we want to hear from you! Apply now and become part of something special at DCS Group.
How to Apply: Send your up-to-date CV to recruitment@dcsgroup.com and embark on your next exciting career adventure with us!
Junior Credit Controller employer: DCS Group (UK) Ltd
Contact Detail:
DCS Group (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller
✨Tip Number 1
Familiarise yourself with credit control practices and debt management. Understanding the basics will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with customers and internal teams, practice articulating your thoughts clearly and confidently to make a great impression.
✨Tip Number 3
Get comfortable with Microsoft Office Suite, especially Excel. Being proficient in these tools will demonstrate your readiness to handle financial data accurately and efficiently.
✨Tip Number 4
Research DCS Group and its values. Knowing about the company culture and its commitment to employee well-being can help you align your answers during the interview and show that you're a good fit.
We think you need these skills to ace Junior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Credit Controller role. Emphasise your communication skills, organisational abilities, and any experience with credit control or financial data.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at DCS Group and how your background makes you a great fit for their team.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any experience with Sage accountancy software. Also, mention your problem-solving skills and ability to handle challenging situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in credit control.
How to prepare for a job interview at DCS Group (UK) Ltd
✨Showcase Your Communication Skills
As a Junior Credit Controller, strong communication is key. Be prepared to demonstrate your ability to interact effectively with both customers and internal teams during the interview. Use examples from past experiences where you successfully resolved disputes or managed customer relationships.
✨Highlight Your Organisational Skills
This role requires excellent organisational and time-management abilities. During the interview, share specific instances where you managed multiple tasks or deadlines effectively. This will show that you can handle the demands of credit control and debt collection.
✨Demonstrate Attention to Detail
Being detail-oriented is crucial in handling financial data. Prepare to discuss how you ensure accuracy in your work, perhaps by mentioning any systems or processes you use to double-check your figures or manage customer accounts.
✨Familiarise Yourself with Relevant Software
While experience with Sage accountancy software is advantageous, it's not essential. If you have used similar software or tools, mention this during your interview. Additionally, brush up on your Microsoft Office skills, particularly Excel, as this will likely come up in discussions about managing financial data.
