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- Tasks: Manage and grow key customer relationships in the industrial automation sector.
- Company: Join a well-established engineering business focused on innovation and client success.
- Benefits: Enjoy flexible working hours, remote options, and 25+ days holiday.
- Why this job: Be part of a supportive team while working on high-value projects that make an impact.
- Qualifications: Experience in customer-facing roles within automation or industrial engineering is essential.
- Other info: Opportunity to work independently and collaborate with technical teams on exciting projects.
The predicted salary is between 32000 - 52000 £ per year.
A well-established engineering business is looking to appoint a Technical Account Manager to manage and grow key customer relationships within the industrial automation sector. This is a commercially focused role suited to someone who understands technical project environments and has a track record of building and expanding client accounts.
About the Role: Operating from our office in Widnes, the successful candidate will be responsible for managing ongoing customer relationships, supporting the quoting process alongside technical teams, and identifying opportunities for growth — including high-value projects (up to £1M).
Key Responsibilities:- Manage and develop long-term relationships with existing clients
- Support the commercial side of technical project delivery
- Collaborate with technical managers on proposals, quotations, and client presentations
- Identify and nurture new business opportunities within established accounts
- Track and follow up on leads, tenders, and CRM activity
- Work with marketing and operations to support targeted campaigns and growth strategies
- Represent the business in client meetings, both on-site and remotely
- Previous experience in a customer-facing role within automation, control systems, or industrial engineering
- Strong commercial acumen and a proven track record in account growth
- Comfortable managing high-value projects and navigating complex sales cycles
- Excellent communication, presentation, and interpersonal skills
- Highly organised, self-motivated, and able to work independently
- Familiarity with CRM systems and structured sales processes
- Background in electrical or control engineering
- Experience supporting technical teams or project managers in a sales/commercial capacity
- Flexible working hours and some remote work
- Supportive and collaborative environment
- On-site parking
- Involvement in regular company events
- 25+ days holiday allowance
- Monday to Friday
- Standard daytime hours (flexitime available)
Application Process: Interested candidates are encouraged to submit a CV and brief cover note. All applications will be handled in strict confidence. Employer details will be shared at the appropriate stage.
Locations
Technical Account Manager employer: DCS Engineering
Contact Detail:
DCS Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the industrial automation sector. Understanding the latest trends and technologies will not only help you in conversations but also demonstrate your genuine interest in the field during interviews.
✨Tip Number 2
Network with professionals in the automation and engineering sectors. Attend industry events or webinars to connect with potential colleagues and clients, which can give you insights into the role and company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven account growth in previous roles. Tailoring your experiences to align with the responsibilities of a Technical Account Manager will make you stand out.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate why you want to work with us and how you can contribute to our goals will show that you're not just looking for any job, but are genuinely interested in being part of our team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, particularly within automation or industrial engineering. Emphasise your track record of account growth and managing high-value projects.
Craft a Compelling Cover Note: Write a brief cover note that showcases your understanding of the role and the company. Mention specific skills that align with the job description, such as your commercial acumen and experience with CRM systems.
Highlight Key Achievements: In both your CV and cover note, include quantifiable achievements that demonstrate your ability to manage and grow client accounts. Use metrics where possible, such as percentage increases in sales or successful project completions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover note for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Technical Account Manager.
How to prepare for a job interview at DCS Engineering
✨Understand the Technical Landscape
Familiarise yourself with the latest trends and technologies in industrial automation. Being able to discuss these topics confidently will demonstrate your expertise and show that you're genuinely interested in the field.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully managed and grown client relationships in previous roles. Highlight specific instances where your efforts led to increased account value or customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in complex sales cycles. Think of scenarios where you had to navigate challenges and how you overcame them, particularly in high-value projects.
✨Demonstrate Commercial Acumen
Be ready to discuss how you can support the commercial side of technical project delivery. Show that you understand the financial implications of decisions and how to identify growth opportunities within existing accounts.
