Technical Account Manager

Job Title: Technical Account Manager

Salary: £40,000 – £65,000 per annum

Location: Widnes-based (Hybrid Working Available)

Job Type: Full-Time

Overview:

A well-established engineering business is looking to appoint a Technical Account Manager to manage and grow key customer relationships within the industrial automation sector. This is a commercially focused role suited to someone who understands technical project environments and has a track record of building and expanding client accounts.

About the Role:

Operating from our office in Widnes, the successful candidate will be responsible for managing ongoing customer relationships, supporting the quoting process alongside technical teams, and identifying opportunities for growth — including high-value projects (up to £1M).

Key Responsibilities:

• Manage and develop long-term relationships with existing clients
• Support the commercial side of technical project delivery
• Collaborate with technical managers on proposals, quotations, and client presentations
• Identify and nurture new business opportunities within established accounts
• Track and follow up on leads, tenders, and CRM activity
• Work with marketing and operations to support targeted campaigns and growth strategies
• Represent the business in client meetings, both on-site and remotely

Essential Skills & Experience:

• Previous experience in a customer-facing role within automation, control systems, or industrial engineering
• Strong commercial acumen and a proven track record in account growth
• Comfortable managing high-value projects and navigating complex sales cycles
• Excellent communication, presentation, and interpersonal skills
• Highly organised, self-motivated, and able to work independently
• Familiarity with CRM systems and structured sales processes

Desirable:

• Background in electrical or control engineering
• Experience supporting technical teams or project managers in a sales/commercial capacity

What We Offer:

• Flexible working hours and some remote work
• Supportive and collaborative environment
• On-site parking
• Involvement in regular company events
• 25+ days holiday allowance

Schedule:

• Monday to Friday
• Standard daytime hours (flexitime available)

Application Process:

Interested candidates are encouraged to submit a CV and brief cover note.

All applications will be handled in strict confidence. Employer details will be shared at the appropriate stage.