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For Companies At a Glance
- Tasks: Lead strategic operations and enhance sales processes in a high-growth fintech environment.
- Company: Join a pioneering Web3 payment infrastructure company transforming digital finance.
- Benefits: Competitive salary, global exposure, and opportunities for rapid career growth.
- Why this job: Make a real impact on the future of payments while working with cutting-edge technology.
- Qualifications: 3-5 years in Sales Ops or Onboarding Management, with strong documentation and analytical skills.
- Other info: Collaborative culture where your ideas shape the future of stablecoins.
The predicted salary is between 36000 - 60000 £ per year.
About Us
We are a high-growth Web3 payment infrastructure company redefining how users and businesses interact with stablecoins and digital assets. Backed by licensed financial institutions, and trusted by leading Web3 partners, we provide crypto-fiat payment rails, card-issuing infrastructure, and CaaS (Cards-as-a-Service) solutions for exchanges, wallets, protocols, and global fintech innovators. Our team comes from top global financial institutions, tier-one tech companies, and leading fintechs across APAC and Europe — bringing deep expertise, a builder mindset, and a shared passion for shaping the future of compliant, scalable financial infrastructure.
About the Role
We are seeking a Business Operations Manager to serve as the strategic engine of our commercial organization. This is a high-impact leadership position designed for an operational architect. You will be responsible for the end-to-end efficiency of the sales lifecycle—from drafting complex commercial contracts and designing high-stakes sales collateral to leading the project management of merchant onboarding. The ideal candidate is a master of documentation, a data-driven storyteller, and a meticulous project lead who can navigate high-growth ambiguity to build scalable, zero-error processes.
What You Will Do
- Contract Management & Drafting Excellence
- Template Architecture: Lead on drafting business requirements and maintenance of standardized sales contract templates, ensuring they remain agile and updated with current commercial terms, pricing tiers, and legal requirements.
- Operational Governance: Manage the end-to-end Contract Lifecycle Management (CLM) process. Ensure that every executed agreement is mapped correctly to the CRM for accurate revenue attribution and audit readiness.
- Legal Liaison: Act as the primary interface between Sales and Legal teams to facilitate the redlining process, ensuring speed of execution without compromising compliance.
- Sales Enablement & Saleskit Strategy
- Collateral Creation: Lead the drafting and design of high-impact Saleskit slides (PPT). Translate complex technical product features and TPV data into clear, compelling value propositions for executive-level prospects.
- Market Intelligence: Partner with Product and Marketing to develop "Battlecards" and competitive pitch decks, equipping the sales team to handle objections and close deals in a competitive market.
- Asset Management: Own the centralized sales asset library, ensuring version control so that global sales teams are always utilizing current, compliant, and on-brand materials.
- Trainings: Arrange regular trainings for sales team, enabling sales team with latest industry insight, product releases, marketing strategies and internal policies/processes.
- Strategic Onboarding Management
- Implementation Leadership: Serve as the Lead Project Manager for the onboarding journey, orchestrating a seamless transition from "Closed-Won" to "Go-Live" by coordinating between Sales, Tech, and Customer Success.
- Process Engineering: Continuously audit and optimize the onboarding platforms to reduce "Time-to-Live." Identify and remove friction points within the KYC, AML, and Technical API integration phases.
- Performance Monitoring: Establish and monitor KPIs for the onboarding pipeline, providing visibility into implementation velocity and ensuring a "white-glove" experience for new partners.
What You Bring
- Core Requirements
- Documentation Mastery: Proven track record in drafting complex commercial documents and creating executive-level PPT presentations that drive high-level stakeholder decision-making.
- Onboarding Management: 3–5+ years of experience in Sales Ops or Onboarding Management, specifically managing multi-stakeholder onboarding or implementation projects (Fintech/PSP experience is a significant advantage).
- Analytical Aptitude: Expert-level Excel modelling skills. Ability to build financial models to calculate TPV forecasts, revenue shares, and multi-tranche incentive structures.
- Attention to Detail: A meticulous approach to documentation and contract drafting where a "zero-error" mindset is applied to ensure operational excellence.
- Education: Bachelor's degree in Business Administration, Finance, or a related field.
Why Join Us & Our Culture
- Impact: Drive meaningful BD strategy and influence the growth of the next-generation Web3 payments.
- Innovation: Work on cutting-edge crypto-fiat card infrastructure used by leading Web3 companies.
- Global Exposure: Collaborate across teams in APAC, Middle East, and Europe.
- Growth: Learn fast, access strategic decision-making, and scale your career in a high-growth startup.
- Culture: A flat, collaborative, high-ownership environment where your ideas directly influence product direction.
We value people who are:
- Builders who thrive in 0→1 and 1→100 environments
- Owners who take initiative and move fast
- Learners who grow through feedback and curiosity
- Collaborators who elevate the team
- Visionaries who care about shaping the future of stablecoin
DeCard — Product Highlight
Spend Stablecoins Seamlessly, Anywhere
DeCard is a next-generation crypto-fiat card powered by DCS Card Centre, a MAS-licensed financial institution with 50+ years of payment expertise. Top up stablecoins and spend instantly at millions of merchants worldwide — bridging Web3 with real-world payments.
How to Apply
Excited about shaping the future of Web3 payments? Join us and redefine digital finance. Apply here. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Business Operations Manager (B2B Payment Fintech) in London employer: DCS CARD CENTRE PTE. LTD.
Contact Detail:
DCS CARD CENTRE PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager (B2B Payment Fintech) in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and be ready to discuss how your skills can help them grow. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! You need to communicate your value clearly and confidently. Think of it as telling a story about your career that highlights your achievements and how they relate to the role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Business Operations Manager (B2B Payment Fintech) in London
Some tips for your application 🫡
Show Off Your Documentation Skills: Since we're all about precision and clarity, make sure your application highlights your knack for drafting complex documents. Use examples that showcase your ability to create clear, compelling presentations and contracts that drive decision-making.
Tailor Your Application: We love seeing candidates who take the time to tailor their applications. Make sure you align your experience with our needs, especially in sales operations and onboarding management. Show us how your background fits into the high-growth fintech world!
Be Data-Driven: As a data-driven storyteller, don’t shy away from including metrics or achievements in your application. Whether it’s improving onboarding times or increasing sales efficiency, numbers speak volumes and show us you mean business!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're proactive and keen to join our team!
How to prepare for a job interview at DCS CARD CENTRE PTE. LTD.
✨Know Your Stuff
Before the interview, dive deep into the company's mission and products, especially their Web3 payment infrastructure. Familiarise yourself with stablecoins and digital assets, as well as the specific role of a Business Operations Manager in this context. This will help you speak confidently about how your skills align with their needs.
✨Showcase Your Documentation Skills
Since the role requires a mastery of documentation, prepare examples of complex commercial documents you've drafted or presentations you've created. Be ready to discuss your approach to ensuring accuracy and compliance, as well as how you manage version control in sales collateral.
✨Demonstrate Your Project Management Prowess
Highlight your experience in managing onboarding processes or multi-stakeholder projects. Use specific examples to illustrate how you've optimised workflows and reduced 'Time-to-Live' in previous roles. This will show that you can handle the high-impact responsibilities of the position.
✨Prepare for Scenario Questions
Expect questions that assess your analytical aptitude and problem-solving skills. Prepare to discuss how you would handle potential challenges in contract management or sales enablement. Think through scenarios where you had to navigate ambiguity and ensure operational excellence, as this is crucial for success in a high-growth environment.
