At a Glance
- Tasks: Engage customers and showcase fashion jewellery in retail stores.
- Company: Join DCK, a leading fashion jewellery company with top retailers.
- Benefits: Earn £12.71/hour, enjoy free jewellery, and flexible hours.
- Other info: Tech-savvy individuals will thrive in our dynamic work environment.
- Why this job: Perfect for those seeking a flexible job with a fun team atmosphere.
- Qualifications: Customer service experience is essential; retail experience is a bonus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Role Title - Retail Assistant - Stoke - 2 hours per week. Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence.
Shift Pattern - 2 Friday. The start date for this role would be from 26/06/2026.
DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, and many more!
Our Retail Assistants provide face to face contact and merchandising expertise within our retail stores. In return, we provide:
- £12.71 per hour
- Free jewellery – from £25 - £55 per month!
- Flexible working hours – you work the hours anytime during the day which suits you (during store opening hours)
- Pension Scheme with DCK contribution
- Life assurance
- Training & Development opportunities
- Long Service Recognition scheme
You will be based in Stoke but may be required to travel to different stores within your zone. We are looking for those who are available to start as soon as possible. If you are looking for a flexible job that you can work around you and your other needs, apply to be part of the team today!
You will be working alongside a Team Leader, who will provide you with coaching and ongoing support. Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.
Job role: You will need to be customer-focused, with a friendly, polite, professional and positive attitude. You will complete various instore activities which include:
- Merchandising our product to our visual merchandising guidelines
- Putting out deliveries of new stock
- Maintaining housekeeping standards
- Setting up promotional activities
You will be working with the host management teams to build great relationships and identify opportunities to improve sales.
Please note - The Christmas period is our busiest time and therefore we are unable to authorise any leave in December, please bear this in mind when applying.
Requirements:
- Prior experience in a customer facing setting is required, fashion brands are a plus.
- Sales and or retail sales experience is preferred.
- Access to either an Apple or Android smartphone with the most up to date operating systems.
Please send an updated CV to apply!
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Merchandiser in Stoke-on-Trent
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including dckgroup, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Merchandiser in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like dckgroup that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at dckgroup will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about dckgroup and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at dckgroup
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at dckgroup, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at dckgroup!
